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- Tasks: Support customers with inquiries and ensure smooth operations daily.
- Company: Join Canada Life UK, a trusted name in retirement and investment since 1903.
- Benefits: Enjoy a modern workplace with flexible options and great corporate perks.
- Why this job: Be part of a welcoming culture that values your contributions and helps build better futures.
- Qualifications: Bring your soft skills and experience to thrive in this dynamic role.
- Other info: Opportunity to grow within a respected organisation with a strong legacy.
The predicted salary is between 28800 - 42000 £ per year.
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Do you have the right skills and experience for this role Read on to find out, and make your application.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected
Please click on the apply button to read the full job description
Customer Service Senior Admin employer: Canada Life Group (UK) Ltd (The)
Contact Detail:
Canada Life Group (UK) Ltd (The) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Senior Admin
✨Tip Number 1
Familiarise yourself with Canada Life UK's values and mission. Understanding their commitment to building better futures will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Highlight your soft skills in conversations or networking opportunities. Since the role requires a variety of soft skills, be prepared to discuss specific examples of how you've successfully used these skills in previous roles.
✨Tip Number 3
Research the latest trends in customer service and administration. Being knowledgeable about current best practices can give you an edge in discussions and show your commitment to continuous improvement.
✨Tip Number 4
Connect with current or former employees on LinkedIn. They can provide valuable insights into the company culture and the specifics of the Customer Service Senior Admin role, which can help you tailor your approach.
We think you need these skills to ace Customer Service Senior Admin
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the specific requirements and responsibilities of the Customer Service Senior Admin position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service roles or administrative experience you have. Use specific examples to demonstrate your soft skills, such as communication, problem-solving, and teamwork.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work for Canada Life UK and how you can contribute to their mission of building better futures.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a customer service role.
How to prepare for a job interview at Canada Life Group (UK) Ltd (The)
✨Research the Company
Before your interview, take some time to learn about Canada Life UK. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Highlight Relevant Experience
Make sure to discuss any previous customer service experience you have, especially in administrative roles. Be prepared to give specific examples of how you've handled customer inquiries or resolved issues in the past.
✨Showcase Your Soft Skills
Since the role requires a variety of soft skills, be ready to demonstrate your communication, problem-solving, and teamwork abilities. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities. This shows that you're engaged and serious about the position.
