Compliance Assessment Officer in Potters Bar

Location: Can be located either within our London or Hertfordshire Office.

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

Job Summary: Reporting to the Head of Compliance Assessment, the role provides compliance oversight through planning and leading projects to independently test and evaluate the effectiveness of regulatory controls, risk management process and governance practices across Canada Life UK Limited (CLUK). This helps provide an objective view of how CLUK is operating to ensure the right customer outcomes are achieved through compliance with policies, procedures and regulatory requirements, enabling the Chief Compliance Officer to give an informed compliance opinion.

Core Responsibilities:

• Apply critical thinking to analyse information from multiple sources, drawing conclusions and making informed and timely decisions.
• Simultaneously manage multiple assessment projects across all lifecycle stages (planning, testing, reporting, follow-up) using project and time management methods, ensuring timely delivery and quality with minimal supervision.
• Independently identify and assess risk, identifying key controls within a process, designing internal controls and repeatable test plans.
• Conduct independent testing and validation of key controls to ensure they are well-designed and working effectively to reduce risks and provide good customer outcomes.
• Suggest corrective actions to fix the root cause of control gaps and monitor progress of management's actions until completed.
• Maintain consistent, transparent communication and document weekly progress updates with second-line Business Partners and key first-line stakeholders throughout the project delivery lifecycle.
• Effectively present findings and recommendations to senior stakeholders and provide a thorough assessment of the internal control environment via both verbal presentations and formal written reports.
• Stay informed about the CLUK business priorities, strategic plans, and key area of regulatory focus impacting CLUK.
• Embrace change, learn from experiences, and adapt quickly to evolving circumstances in a collaborative and proactive manner.

The following skills and experiences are highly beneficial:

• Experience testing design and effectiveness of controls using a structured methodology framework (e.g., Internal/External Audit).
• Ability to provide insights using a range of tools and technology to analyse and visually represent data.
• Document findings, control gaps or areas of non-compliance and recommend improvements to reduce risk or improve operational efficiency.

Desirable Qualifications:

• Degree Level qualification or equivalent.
• Have or currently studying for Compliance, Audit qualification or equivalent.

Benefits of working at Canada Life: We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.

How we work at Canada Life: Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.

We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.

Diversity and inclusion: Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.

“At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all.” - Nick Harding, Chief People Officer, Canada Life UK.

We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.