Senior BA

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

Job Purpose

The Senior Business Analyst (SBA) oversees the provision of Business Analysis as part of a wider Enterprise Data Platform team supporting a portfolio of projects. We are seeking a seasoned BA professional with a wealth of data transformation experience. You’ll possess a well-rounded toolkit, robust delivery discipline and strong interpersonal skills. In addition, we will value applications from candidates with a working knowledge of our specific context such as our products: insurance, protection, annuities, bonds and home finance.

What You'll Do

• Work closely with business SMEs to understand how and where data is stored on business systems, supporting modelling and data transformation to meet various use cases.
• Assist with the definition of an Enterprise Data Model to meet the needs of the business to create a single source of secure, accessible and maintainable data.
• Create and maintain a clear data catalog to assist business and data teams in finding the appropriate data for analytical and business use.
• Maintain clear data lineage to track data and transformations across systems.
• Produce high-quality business analysis artefacts ranging from high level scope, data/process models to detailed requirements.
• Identify improvement or risk mitigation opportunities and communicate to the business beneficiary for prioritisation and potential sponsorship.
• Elicit, analyse and synthesise stakeholder perspectives.
• Work in partnership with Delivery and the change sponsor to resolve conflicting stakeholder perspectives in line with project and wider corporate objectives.
• Act as an ambassador for change in all stakeholder interactions.
• Conduct exemplary contracting concerning own work: evaluating the need, agreeing an analysis approach, providing realistic estimates and identifying own needs including training, tooling, information access and Subject Matter Expert access.
• Provide transparency regarding progress, maintain own milestone plan managing stakeholder expectations and maintaining delivery commitments.
• Produce and maintain traceability from business need to benefit realisation as standard on all change initiatives covering both IT and business activities.
• Identify and escalate trace anomalies (insufficient activity to deliver business need or activity with no trace to business need).
• Champion the customer (or solution consumer) in every context and create feedback loops for continual improvements.

Essential Knowledge / Experience / Skills

• Experience working as a BA in large data programmes, product teams or in an SME capacity.
• Strong experience with data modelling, transformations and ETL processes.
• Experience in delivering BA support to business change programmes in the financial services domain.
• Experience in Data Warehousing/Lakehouse.
• Understanding of data protection regulations and data programme requirements to enable adherence with regulations (e.g. GDPR).
• A broad understanding of LifeCo reporting requirements i.e. IFRS and Solvency II.
• Experience in appropriately tracking delivery and supporting teams to overcome challenges/issues to ensure outcomes are delivered on time.
• Analysts must possess knowledge in Data Visualization.

Desirable

• Previous experience in working in Product teams using Agile frameworks.
• Previous experience in Wealth, Retirements, Annuities or Protection.
• Ability to use tools such as JIRA/Confluence.
• Professional Business Analysis certifications (IIBA, BCS).

Benefits Of Working At Canada Life

We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.

How We Work At Canada Life

Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.

Diversity and inclusion

Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.

“At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all.” Nick Harding, Chief People Officer, Canada Life UK.

We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.