Customer Service Ops & Process Improvement Specialist in Bristol

A leading insurance company in Bristol is seeking a Customer Service Operational Specialist to enhance process efficiency and support operational teams. This role involves ownership of process improvements, expert training for colleagues, and handling complex queries and complaints. The ideal candidate will have a strong background in data analysis and Lean methodologies, along with excellent organizational skills. Competitive salary and benefits package including a pension scheme and comprehensive rewards are offered. #J-18808-Ljbffr