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- Tasks: Be the friendly face of Canada Goose, ensuring a safe and welcoming environment for guests.
- Company: Join Canada Goose, an iconic brand dedicated to inspiring people to thrive in the great outdoors.
- Benefits: Enjoy competitive rewards, career growth opportunities, and support for your mental and physical health.
- Why this job: Experience Canadian hospitality while making a positive impact in a vibrant retail setting.
- Qualifications: 2-3 years in retail; knowledge of safety procedures; first aid certification preferred.
- Other info: Flexible shifts available, including evenings and weekends; must obtain Security Guard licensing.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Security Ambassador role at Canada Goose.
Address
50 Pingle Drive Oxfordshire, OX26 6WD United Kingdom
Salary Rate
$0.00 – $0.00 / year
Location
Bicester Village
Job Title
Security Ambassador
Canada Goose isn’t like anything else. We’ve built something great, something special – an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you’re part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere – to try something new, to learn, to do meaningful and impactful work, and they’re yours for the taking.
Position Overview
We’re on the lookout for Security Ambassadors to join our team for the holiday season! Bring your passion for customer service and experience the warmth of Canadian hospitality with us.
Key Responsibilities
- Act as a front-line brand ambassador to guests and team members of Canada Goose
- Be visible to guests as they enter the store premises and control access to property
- Acknowledge guests as they enter and exit the property
- Contribute to a positive store environment through effective communication, teamwork and partnership with brand ambassadors and store management team
- Assist in creating a safe work environment for our associates and customers
- Assisting in the protection of the work and assets at our stores
- Attend and participate in all store meetings and events
- Demonstrate values and behaviours consistent with Canada Goose’s culture
- Develop and maintain a professional relationship with all internal partners, mall security and other retailers to ensure all parties are well-informed with current and relative information
- Ensure the facility’s safety and emergency procedures are followed in response to fire alarms and on-site emergencies
- Complete and submit CG Incident reports within 24hrs of event
- Play an integral role store cycle counts and physical inventory process
- Support initiatives to maintain brand standards in delivery and merchandising process
- Direct connectivity with the Sr. Loss Prevention Manager for Canada Goose to help influence brand strategies for mitigating loss
- Responsible for maintaining standards for store security equipment
- Support the completion of monthly Operational Control Checklist and Action Planning to increase store operational standards (if applicable)
- Be able to directly connect with customers and store associates with a customer service mindset
- Member of the JHSC and responsible for the completion of monthly Health & Safety Inspection
Experience, Education And Designations
- 2-3 years’ experience working in retail with knowledge of workplace safety and emergency procedures
- Experience in Loss Prevention or Retail Security is an asset
- Recognized and valid first aid and CPR certificates
- Applicant will be required to obtain Security Guard licensing if not currently licensed
Knowledge, Skills And Attributes
- Must be a team player with a keen sense on collaboration and growth mindset
- Excellent English communication skills both written and verbal
- Meticulous record keeping, report writing and observation skills
- Exceptional judgment, common sense and decision-making ability
- Good physical well-being and able to walk, stand for long periods of time, climb stairs and lift objects up to 20 lbs
- Available to work a variety of shifts including days, evenings, nights, weekends and holidays
What’s in it For You?
- A company built on Canadian roots and heritage
- Your work is recognized with a comprehensive and competitive Total Rewards Program
- Opportunities for career growth through numerous internal and external programs
- Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
- Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- Inspiring leaders and colleagues who will lift you up and help you grow
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at HR@canadagoose.com.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
Industries
- Retail Apparel and Fashion
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Security Ambassador employer: Canada Goose
Contact Detail:
Canada Goose Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Ambassador
✨Tip Number 1
Familiarise yourself with Canada Goose's brand values and mission. Understanding their commitment to quality and customer service will help you align your responses during any interactions, showcasing that you're a good fit for their culture.
✨Tip Number 2
Highlight your experience in retail and any relevant security or loss prevention roles during conversations. Be prepared to discuss specific situations where you successfully managed safety or customer service challenges.
✨Tip Number 3
Network with current or former employees of Canada Goose if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Be ready to demonstrate your teamwork skills. Since the role involves collaboration with various teams, think of examples from your past experiences where you effectively worked with others to achieve a common goal.
We think you need these skills to ace Security Ambassador
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Security Ambassador position. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Strong CV: Your CV should clearly outline your experience in retail, customer service, and any relevant security or safety training. Use bullet points for clarity and ensure it is well-organised and easy to read.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and how your skills can contribute to creating a positive store environment. Mention specific examples from your past experiences that demonstrate your ability to handle security and safety procedures.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Canada Goose
✨Show Your Customer Service Passion
As a Security Ambassador, your role revolves around customer interaction. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to create a welcoming environment and how you can contribute to the positive atmosphere at Canada Goose.
✨Demonstrate Teamwork Skills
This position requires collaboration with various team members and external partners. During the interview, discuss your experiences working in teams, how you handle conflicts, and your approach to building professional relationships. Emphasise your commitment to supporting your colleagues.
✨Understand Safety Protocols
Familiarise yourself with workplace safety and emergency procedures, as these are crucial for the role. Be ready to discuss any relevant experience you have in loss prevention or retail security, and demonstrate your understanding of the importance of maintaining a safe environment for both customers and staff.
✨Exhibit Strong Communication Skills
Effective communication is key in this role. Prepare to showcase your verbal and written communication skills by discussing how you’ve successfully conveyed information in previous roles. You might also want to practice answering questions clearly and concisely to leave a positive impression.
