At a Glance
- Tasks: Engage customers, drive sales, and maintain store standards during the holiday season.
- Company: Join Canada Goose, a unique lifestyle brand committed to inspiring outdoor living.
- Benefits: Enjoy competitive rewards, career growth opportunities, and a supportive work environment.
- Why this job: Be part of a passionate team that values inclusion and personal growth while making an impact.
- Qualifications: 1-2 years of retail experience, strong communication skills, and a flexible schedule required.
- Other info: Open to high school and college students looking for part-time work during the holidays.
Overview
Join to apply for the Seasonal Retail Associate (Part-Time) role at Canada Goose.
Location: Bullring, Unit 739, Bullring, Moor St Birmingham, Herefordshire B5 4BU United Kingdom
Canada Goose isn\’t like anything else. We\’ve built something great, something special – an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you\’re part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere – to try something new, to learn, to do meaningful and impactful work, and they\’re yours for the taking.
Position Overview: We\’re on the lookout for enthusiastic Seasonal Retail Associates to join our team for the holiday season (September – January)! Bring your passion for customer service and experience the warmth of Canadian hospitality with us.
Responsibilities
- Achieve or exceed personal sales and key performance targets that contribute to driving your store’s results.
- Attend and participate in all store meetings, events and product knowledge sessions.
- Contribute to a positive and productive store environment through effective communication, teamwork, and collaboration.
- Assist in driving key performance indicators (KPIs) and selling metrics—such as conversion, average dollar per transaction, average unit retail, and units per transaction through the introduction of new, underperforming, and strategic product categories to customers.
- Support the overall store upkeep by maintaining physical standards and cleanliness, organizing the stockroom, efficiently processing inbound and outbound shipments, and ensuring the sales floor is consistently replenished to deliver a seamless customer experience.
- Advise customers on product recommendations through expert product knowledge and cross-department partnership.
- Accurately and efficiently utilize point of sale (POS) systems and operational tools in compliance with Canada Goose standards while following all other standard operating procedures with excellence.
- Actively seek feedback to improve performance and cultivate personal and professional growth.
Qualifications
- Minimum 1-2 years of retail experience, preferably in a customer-focused, high-touch retail environment.
- Prior work experience with luxury or premium brands in high volume locations
- Must have open availability to work Friday through Sunday and all holidays, with the flexibility to work retail hours including evenings.
- Self-motivated and able to work independently while demonstrating strong time management, organization, and multi-tasking skills, with the awareness of seeking guidance when needed.
- Good understanding of store operations, including efficient shipment processing skills.
- Excellent communication and interpersonal skills with high attention to detail and adaptability.
- Basic computer skills in Microsoft Office, specifically Word and Excel.
- Multilingual skills are a plus
Benefits
- A company built on Canadian roots and heritage
- Your work is recognized with a comprehensive and competitive Total Rewards Program
- Opportunities for career growth through numerous internal and external programs
- Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
- Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- Inspiring leaders and colleagues who will lift you up and help you grow
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at HR@canadagoose.com.
Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Sales and Business Development
- Industries: Retail Apparel and Fashion
Referrals increase your chances of interviewing at Canada Goose by 2x
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Seasonal Retail Associate (Part-Time) employer: Canada Goose
Contact Detail:
Canada Goose Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Retail Associate (Part-Time)
✨Tip Number 1
Familiarise yourself with Canada Goose's brand story and values. Understanding their commitment to quality and sustainability will help you connect with the company's mission during your interactions.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of specific examples from your past retail experience. Highlight how you've contributed to a positive shopping experience or resolved customer issues effectively.
✨Tip Number 3
Be ready to discuss your availability and flexibility, especially for peak retail hours like weekends and holidays. Emphasising your willingness to work during these times can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Canada Goose values a positive store environment, so expressing your ability to work well with others and contribute to team goals will resonate well with the hiring team.
We think you need these skills to ace Seasonal Retail Associate (Part-Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, especially in customer service and luxury brands. Use specific examples to demonstrate your skills in achieving sales targets and working in high-pressure environments.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and the values of Canada Goose. Mention your availability and willingness to work during peak times, as well as your enthusiasm for contributing to a positive store environment.
Showcase Your Product Knowledge: In your application, express your understanding of Canada Goose products and their unique selling points. This will show your potential employer that you are genuinely interested in the brand and can effectively advise customers.
Highlight Teamwork Skills: Emphasise your ability to work collaboratively in a team setting. Provide examples of how you've contributed to a positive team atmosphere in previous roles, as this is crucial for the Seasonal Retail Associate position.
How to prepare for a job interview at Canada Goose
✨Show Your Passion for Customer Service
As a Seasonal Retail Associate, your enthusiasm for customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, highlighting your ability to create a positive shopping experience.
✨Demonstrate Product Knowledge
Familiarise yourself with Canada Goose's products and their unique features. During the interview, express your understanding of the brand's values and how you can convey this knowledge to customers, enhancing their shopping experience.
✨Highlight Teamwork and Collaboration Skills
Canada Goose values a collaborative environment. Be ready to discuss instances where you've successfully worked as part of a team, showcasing your communication skills and ability to contribute to a positive store atmosphere.
✨Prepare for Flexibility Questions
Since the role requires open availability, be prepared to discuss your flexibility regarding working hours. Highlight your willingness to work weekends and holidays, demonstrating your commitment to the role and the team.