At a Glance
- Tasks: Engage customers, drive sales, and create memorable shopping experiences.
- Company: Join Canada Goose, a luxury performance lifestyle brand rooted in Canadian heritage.
- Benefits: Enjoy flexible hours, career growth opportunities, and wellness support.
- Other info: Opportunities for recognition through Goose Rewards and community involvement with CG Gives.
- Why this job: Be part of a passionate team that values customer relationships and personal development.
- Qualifications: 2 years retail experience, strong sales skills, and excellent communication abilities required.
Location:
Bicester VillageAddress:
50 Pingle Drive Oxfordshire, OX26 6WD United KingdomJob Title:
Retail Sales Associate (part-time)Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
Position Overview:
What You’ll Do:
- Achieve or exceed personal sales targets and productivity standards
- Build a positive store environment through effective communication, collaboration and partnership with the management team
- Attend and participate in all store meetings, events and product knowledge sessions
- Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.
- Contribute to the store's Units per Transaction (UPT) by introducing new, underperforming and strategic categories
- Develop, maintain and drive personal customer relationship management (CRM) through clienteling and after sale customer engagement
- Leverage in store elements to provide a memorable customer experience and promote repeat purchase
- Follow all store operating procedures to minimize store shrink
- Handle all Point of sale (POS) transactions in compliance with company standards
- Support in the overall upkeep of physical store maintenance and standards
- Maintain Visual Merchandise directives
Let’s Talk About You:
- Minimum 2 years of customer service experience, preferably in the apparel retail industry
- Proven record of successful sales performance
- Previous experience working with affluent and luxury brands in high traffic locations
- Strong time management and multi tasking skills
- Ability to work efficiently in a fast-paced and team orientated environment
- Good understanding of CRM tools/processes
- Excellent communication and social skills
- Basic skills in Microsoft Office, specifically, Word and Excel
- Bonus points for proficiency in another language
What’s in it For You?
A company built on Canadian roots and heritage
Your work is recognized with a comprehensive and competitive Total Rewards Program
Opportunities for career growth through numerous internal and external programs
Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
Inspiring leaders and colleagues who will lift you up and help you grow
At Canada Goose, we believe that belonging goes beyond mere inclusion. It’s about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual’s experience is unique, and every voice is important. We also recognize that communities are ever evolving, and that our work is never done. At Canada Goose, belonging is more than just an ideal—it’s the key to unlocking our collective potential, taking us further together.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at: HR@canadagoose.com.
Retail Sales Associate (part-time) employer: Canada Goose
Canada Goose in Launton is an exceptional employer that prioritises employee growth and development within the luxury retail sector. With a strong focus on delivering outstanding customer experiences, the company fosters a supportive work culture that values teamwork and recognition, making it an ideal place for those seeking a rewarding career in a prestigious brand environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate (part-time)
✨Tip Number 1
Familiarise yourself with Canada Goose's product range and brand values. Understanding their luxury performance lifestyle positioning will help you engage customers effectively and demonstrate the expertise they are looking for.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to deliver a superior customer journey and build authentic relationships, which are key aspects of the Retail Sales Associate role.
✨Tip Number 3
Network with current or former employees of Canada Goose. They can provide valuable insights into the company culture and expectations, helping you tailor your approach during the interview process.
✨Tip Number 4
Be ready to discuss your previous retail experiences, especially those involving luxury brands. Highlight specific examples where you achieved sales targets or enhanced customer loyalty, as this will demonstrate your fit for the role.
We think you need these skills to ace Retail Sales Associate (part-time)
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Retail Sales Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience:In your CV and cover letter, emphasise your retail experience, particularly in customer-focused environments. Provide specific examples of how you've successfully driven sales and built customer relationships in previous roles.
Demonstrate Passion for the Brand:Express your enthusiasm for Canada Goose and its values in your application. Mention any personal experiences with the brand or similar luxury lifestyle brands that showcase your understanding of their market and customer expectations.
Highlight Soft Skills:Make sure to include soft skills such as excellent communication, teamwork, and adaptability in your application. These are crucial for creating engaging customer journeys and fostering loyalty, which are key aspects of the role.
How to prepare for a job interview at Canada Goose
✨Showcase Your Customer Service Skills
As a Retail Sales Associate, your ability to deliver exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles, highlighting your expertise in creating engaging customer journeys.
✨Demonstrate Product Knowledge
Familiarise yourself with Canada Goose products and their unique features. Be ready to discuss how you would recommend products based on customer needs, showcasing your understanding of the luxury lifestyle brand.
✨Emphasise Teamwork and Collaboration
This role requires working closely with others, so be prepared to share experiences where you've successfully collaborated with a team. Highlight how you contribute to a positive store environment and support your colleagues.
✨Express Your Passion for Learning
Canada Goose values personal and professional growth. Share your enthusiasm for learning and development, and mention any relevant training or educational initiatives you've participated in that could benefit your role.
