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For Companies At a Glance
- Tasks: Engage customers, drive sales, and create memorable shopping experiences.
- Company: Join Canada Goose, a luxury performance lifestyle brand rooted in Canadian heritage.
- Benefits: Enjoy flexible hours, career growth opportunities, and wellness support.
- Why this job: Be part of a passionate team that values customer relationships and personal development.
- Qualifications: 2 years retail experience, strong sales skills, and excellent communication abilities required.
- Other info: Opportunities for recognition through Goose Rewards and community involvement with CG Gives.
Overview
Position Overview: The Brand Ambassador – Experience is responsible for creating and delivering highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction, bringing the guest journey to life. You consistently develop authentic relationships, always demonstrating a passion for the customer. You drive sales by achieving revenue targets, building brand loyalty, and collaborating with your team to ensure a seamless customer journey. Ultimately, you model compelling selling behaviours, execute with operational excellence, and are a steward of Canada Goose’s values and culture.
What You’ll Do
- Deliver a superior customer service journey reflective of Canadian Warmth.
- Provide customers with product recommendations that meet their needs though expert product knowledge.
- Demonstrate selling behaviours that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories.
- Create meaningful and lasting client relationships and foster customer loyalty through consistent outreach around upcoming product launches and brand events.
- Engage and inspire assigned clients by facilitating personal shopping appointments.
- Achieve or exceed personal sales goals and other key performance targets that drive store results.
- Contribute to a positive and productive store environment through teamwork and collaboration.
- Demonstrate curiosity and passion for learning and development by participating in all educational initiatives and strategies.
- Actively seek feedback to improve performance and cultivate personal and professional growth.
- Consistently demonstrate company values and behaviours in all interactions.
- Support with the execution of all operating standards.
- Accurately and efficiently utilize register systems and store tools in compliance with Canada Goose standards.
- Support in the upkeep of overall physical store maintenance and cleanliness.
Let’s Talk About You
- Minimum 2 years of retail experience, preferably in a customer focused environment.
- Proven track record of successful sales experience.
- Previous experience working with luxury lifestyle brands in high-volume traffic locations.
- Ability to stand for long periods of time and flexible to work retail hours including evenings, weekends, and holidays.
- Excellent time management and multi-tasking skills.
- Ability to work efficiently in a fast-paced and team orientated environment.
- Adaptable to the elements that may impact the overall customer experience.
- Excellent communication and interpersonal skills.
- Self-motivated, able to work independently and knows when to seek guidance.
- Basic computer skills in Microsoft Office, specifically, Word and Excel.
- Proficiency in another language is an asset.
What’s in it For You?
- A company built on Canadian roots and heritage
- Your work is recognized with a comprehensive and competitive Total Rewards Program
- Opportunities for career growth through numerous internal and external programs
- Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
- Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- Inspiring leaders and colleagues who will lift you up and help you grow
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at HR@canadagoose.com.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
Industries
- Retail Apparel and Fashion
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Retail Sales Associate (part-time) employer: Canada Goose
Contact Detail:
Canada Goose Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate (part-time)
✨Tip Number 1
Familiarise yourself with Canada Goose's product range and brand values. Understanding their luxury performance lifestyle positioning will help you engage customers effectively and demonstrate the expertise they are looking for.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to deliver a superior customer journey and build authentic relationships, which are key aspects of the Retail Sales Associate role.
✨Tip Number 3
Network with current or former employees of Canada Goose. They can provide valuable insights into the company culture and expectations, helping you tailor your approach during the interview process.
✨Tip Number 4
Be ready to discuss your previous retail experiences, especially those involving luxury brands. Highlight specific examples where you achieved sales targets or enhanced customer loyalty, as this will demonstrate your fit for the role.
We think you need these skills to ace Retail Sales Associate (part-time)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Sales Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise your retail experience, particularly in customer-focused environments. Provide specific examples of how you've successfully driven sales and built customer relationships in previous roles.
Demonstrate Passion for the Brand: Express your enthusiasm for Canada Goose and its values in your application. Mention any personal experiences with the brand or similar luxury lifestyle brands that showcase your understanding of their market and customer expectations.
Highlight Soft Skills: Make sure to include soft skills such as excellent communication, teamwork, and adaptability in your application. These are crucial for creating engaging customer journeys and fostering loyalty, which are key aspects of the role.
How to prepare for a job interview at Canada Goose
✨Showcase Your Customer Service Skills
As a Retail Sales Associate, your ability to deliver exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles, highlighting your expertise in creating engaging customer journeys.
✨Demonstrate Product Knowledge
Familiarise yourself with Canada Goose products and their unique features. Be ready to discuss how you would recommend products based on customer needs, showcasing your understanding of the luxury lifestyle brand.
✨Emphasise Teamwork and Collaboration
This role requires working closely with others, so be prepared to share experiences where you've successfully collaborated with a team. Highlight how you contribute to a positive store environment and support your colleagues.
✨Express Your Passion for Learning
Canada Goose values personal and professional growth. Share your enthusiasm for learning and development, and mention any relevant training or educational initiatives you've participated in that could benefit your role.
