AI Forward Deployed Engineer, EMEA

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production – safely and at scale. Trusted by over 700 organizations worldwide, including 9 of the top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.

About the role:

As an AI Forward Deployed Engineer, you will work on ProcessOS, a new kind of Camunda product: business processes described in natural language, generated as executable BPMN workflows, and improved autonomously from production data. You’ll own the deployment journey from the first process file to a working, improving system, and hand off a functioning capability to the customer’s team. The code you write and the patterns you discover feed directly back into how ProcessOS is built.

What You’ll Be Doing:

• Ability and/or willingness to use our product.
• Deploy and prove. Own the journey from the first process file to production workflow. At 90 days: at least one workflow running, the improvement loop active, and measurable fitness gains the customer can see. At 12 months: 3–5 customers with viable deployments.
• Drive organizational adoption. Work across technical and business stakeholders to build understanding and trust, turning early deployments into lasting customer capability.
• Work at depth technically. Configure and run Camunda clusters locally and in cloud environments. Debug integration failures. Build custom agents where platform defaults don’t fit. Write connector logic that gets legacy enterprise systems talking to ProcessOS.
• Build the playbook. Document what good looks like as you discover it, and make the next implementation faster.
• Feed the product. Custom integrations you write get contributed back. Integration patterns get codified. Production bugs you find, you often fix.
• Hand off deliberately. Leave customers with a team that can operate independently, is trained on the platform, and acts on improvement results without you.

Must Haves:

• Enterprise production experience: you’ve shipped something inside a large organization and stayed to see it operate.
• Technical depth: You can debug an integration failure, write a custom agent against a legacy API, stand up a Camunda cluster from scratch, and explain generated BPMN to both engineers and business leads.
• Stakeholder communication: you work effectively across engineering, architecture, and business leadership and adapt how you communicate without losing precision.
• Practical AI experience: you’ve used AI to solve real problems in production.
• Comfort with ambiguity: you make sound judgment calls without a playbook and document what you learn.

Nice to Haves:

• Experience in a customer-facing engineering or professional services role.
• Familiarity with regulated industries such as financial services, healthcare, or insurance.
• Production experience with agentic systems or AI-integrated workflows.
• Contributions to a shared platform or open source project that others built on.

What We Have to Offer:

We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets reflecting local competition. Final offers depend on skills, experience, and location.

Benefits & Perks:

• Remote & Flexible: Work from anywhere with the setup that suits you.
• In Person Connection: We invest in meaningful face time through our Annual Kickoff and team offsites.
• Health & Wellbeing: Access locally tailored healthcare and global mental wellbeing support.
• Financial Security: Retirement and pension plans, plus life and disability insurance where relevant.
• Professional Growth: Up to $/€/£1,000 per year for self-driven learning.

“Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer.