Village Operations Manager

Campus Living Villages (CLV) is the leading provider of on-campus student accommodation. With over 28,000 beds owned, managed or under development across Australia, the United States, United Kingdom, CLV has an extensive track record for creating quality, purpose-built facilities and managing exciting student communities around the globe.
CLV is committed to creating a vibrant workplace culture grounded in our core values: Care, Accountability, Integrity, and Teamwork. By embracing these principles, we foster an environment where everyone can thrive and enjoy meaningful collaboration. Join us in building a supportive and inclusive team!

Job Description

We have an exciting opportunity available for an experienced Village Operations Manager to join us atECU Villages, on a one yearcontractedfull-time basis.

Reporting to the Regional General Manager, the Village Operations Manager is responsible for the operations and day to day running of the village, supporting and leading 3 WA ECU Village sites and ensuringquality and service within the village is maintained to standard for all stakeholders.

This role is primarily based between our Mount Lawley and Joondalup sites, with occasional oversight visits to our Bunbury campus as needed.

Key Responsibilities

• Providing leadership and direction to the Village team
• Responsible for leading the emergency management response for the village as needed
• Oversee the operations and day to day running of the village
• Manage and supervise the village budgets and finances to ensure the village meets its agreed financial objectives
• Ensure compliance with all agreements, lease agreements and contracts pertaining to the facilities
• Manage all People and Culture issues, including recruitment, induction, training and performance management in conjunction with the People and Culture team
• Plan and implement marketing and sales plan in conjunction with Marketing team
• Develop and maintain formal and informal relationships with universities, with University Senior Management, creditors, suppliers and internal stakeholders. Have dedication to the university partner
• Committed to delivering positive student life
• Facilitate and assist in driving an extensive short stay accommodation program
• All other reasonable duties from time to time as directed by the Regional General Manager.
• The responsibilities of this role may evolve based on the changing needs of our residents and the business. We seek candidates who are adaptable and open to taking on new challenges as they arise.

Desired Skills and Experience

Essential Skills, Experience and Qualification

• Experience in an operational management role in a service-based industry
• Ability to analyse, interpret and communicate accurate financial information
• Ability to lead, manage and direct staff and contractors in the operation of their duties
• Ability and willingness to participate fully in the cultural, pastoral and recreational life of the village
• Computer literate, with proficiency in Microsoft Office Suite, database management system, systems such as StarRez
• Relevant tertiary qualification, preferably in hotel, real estate or business management
• Current National Police Clearance Check

Why apply for this role?

• Have a day off on your birthday on us.
• CLV offers an attractive total fixed remuneration (TFR) which includes employer superannuation contributions
• Access to Employee Assistance Program (EAP) with a high focus on employee’s wellbeing
• Discount program (Flare) with discounts on everyday items and big-ticket items
• Employee recognition awards

Campus Living Villages Welcomes You to Apply

To submit your application for this opportunity, please send your cover letter, updated CV and any other supporting documentation, marked to the attention of the [General Manager].

Applications must be received by [time – date]

Campus Living Villages Australia is an equal opportunity employer who recognises everyone is unique. We welcome you for who you are – as you are, so if you require any adjustments to the recruitment process, please contact us so we can discuss this further.

We welcome and encourage applications from First Nations people, recognising the value, unique skills, and knowledge that First Nations employees bring to the workplace. We encourage applications from people of all genders and backgrounds and applications for employment will not be assessed on any basis that contravenes relevant anti-discrimination legislation applicable within Australia.

Applicants must possess a valid visa that grants working rights in Australia to apply.

Only direct applications from candidates will be considered.

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