Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the heartbeat of our operations, juggling calls, reports, and tenant interactions.
- Company: Join Campions Group, a fast-growing property management agency in London with a stellar reputation.
- Benefits: Enjoy hybrid work, competitive holidays, birthday leave, and health perks.
- Why this job: Dive into a vibrant culture where your organisational skills shine and make a real impact.
- Qualifications: Bring your time management, communication skills, and property management experience to the table.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 26000 - 28000 £ per year.
Office Coordinator/Senior Office Coordinator – Premier Property Management
Join to apply for the Office Coordinator/Senior Office Coordinator – Premier Property Management role at Campions Group .
Location : Maida Vale / London (Hybrid)
Hours : Monday to Friday, 40 hours per week
Salary : £26,000 – £28,000 + 5% commission
Are you a go-getter with a passion for customer service? Do you thrive in fast-paced environments and love juggling multiple tasks? If you\’re ready to make your mark in the vibrant world of property administration, we want YOU! Our bustling offices in Little Venice are seeking a high-spirited Coordinator to be the heartbeat of our operations and support the Premier management team.
Main Duties
- Answer mainline and allocate calls accordingly.
- Reduce the level of contractor debts through checking of weekly spreadsheet and dealing with any queries.
- Keep thorough file notes of every action and conversation with suppliers, landlords, and tenants.
- Assist with any other ad-hoc tasks required by the team.
- Provide a same-day typing service for the department, including standard letters, check-ins/outs, and fee invoices.
- Advise all utility companies of every tenancy change.
- Responsible for updating the department statistics and liaising with the Finance department.
- Produce rent arrears reports and pursue and collect rental payments from tenants in accordance with instructions from the team.
- Arrange property visits for the department with tenants.
- Chase up service charge and final utility bills from necessary agents and suppliers.
- Liaise with utility suppliers regarding any bill queries to ensure accurate payments.
- Manage check-in and check-out appointments for the start and end of each tenancy, and obtain end-of-tenancy details from vacating tenants.
- Participate fully in the buddy system in the absence of other team members.
- Assist with dealing with other letting agencies, landlords, and tenants regarding managed tenancies and the paperwork involved in new deals, renewals, and tenancy swaps.
- Assist with producing monthly reports for portfolio landlords.
- Prepare for own quarterly review.
- Ensure that all work areas are clean/tidy/free from obstruction and that the department\’s clear desk policy is upheld.
Attributes
- Time management skills of planning, prioritising, and organisation.
- Communication skills.
- Computer literacy.
- Problem solver and multi-tasker, good knowledge of Excel/spreadsheets.
- Property management/tenancy experience.
About The Company
Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Campions: Campions is one of the fastest-growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch, and Campions Lettings & Management brands which collectively sell, rent, and manage thousands of properties across the country every year.
Benefits
Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Seniority Level
Not Applicable
Employment Type
Full-time
Job Function
Administrative
#J-18808-Ljbffr
Contact Detail:
Campionsgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Coordinator/Senior Office Coordinator - Premier Property Management
✨Tip Number 1
Familiarise yourself with the property management industry, especially in London. Understanding the local market and common practices will help you stand out during interviews and show your genuine interest in the role.
✨Tip Number 2
Brush up on your Excel skills, as this role requires good knowledge of spreadsheets. Consider taking a quick online course or tutorial to enhance your proficiency, which can be a great talking point in your discussions with us.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks in previous roles. Being able to demonstrate your time management and organisational skills will be crucial in showcasing your fit for this fast-paced environment.
✨Tip Number 4
Network with professionals in the property management field. Attend local events or join online forums to connect with others in the industry. This can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Office Coordinator/Senior Office Coordinator - Premier Property Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your skills align with the responsibilities listed, such as time management and communication skills.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've successfully managed multiple tasks or resolved issues in previous roles. This will highlight your ability to thrive in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Office Coordinator role.
How to prepare for a job interview at Campionsgroup
✨Showcase Your Customer Service Skills
As the role requires a passion for customer service, be prepared to share specific examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to remain calm and professional in fast-paced environments.
✨Demonstrate Your Multi-Tasking Abilities
The job involves juggling multiple tasks, so come ready with examples of how you've effectively managed various responsibilities simultaneously. Discuss any tools or techniques you use to stay organised and prioritise your workload.
✨Familiarise Yourself with Property Management
Having a good understanding of property management and tenancy processes will set you apart. Brush up on relevant terminology and be ready to discuss any previous experience you have in this field, even if it's just through personal experience.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
