At a Glance
- Tasks: Manage property developments, ensuring safety and enhancing resident experiences.
- Company: FirstPort, the UK's leading property management company with a strong community focus.
- Benefits: Competitive salary, private medical insurance, pension contributions, and exclusive discounts.
- Other info: Supportive environment with training and career growth opportunities.
- Why this job: Join a dynamic team and make a real difference in residents' lives.
- Qualifications: Passion for customer service, strong communication skills, and IT proficiency.
The predicted salary is between 20982 - 20982 £ per year.
Location: Swindon, Wiltshire
Salary: £20,982.00 per annum, plus benefits
Hours: Monday to Friday, 9.00‑15.00 (30 hours per week)
Who are we? FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies. FirstPort is a member of the Association of Retirement Housing Managers (ARHM) and the Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman.
Main Responsibilities:
- Maintain a high profile around the development / office, ensure our residents are checked within our requirements.
- Carry out daily checks ensuring the building is safe and secure, maintain records in line with internal procedures, ensure all data is protected and kept secure at all times.
- Keep all communal areas, gardens and grounds clean and maintained through effective management of contractors.
- Be responsible for all works being completed, raising orders, managing contractors, monitoring progress and signing off completion.
- Encourage and support the formation of a Residents Association, and work with them to enhance the customer experience for residents, helping build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
- Build and maintain links with residents’ family members, local authorities, doctors, social workers, health authority etc as required and appropriate.
- In the event of an emergency, call the appropriate response team or authorities.
- Assist with sales listed with our partner company Retirement Homesearch, make new residents feel welcome and help them settle in; where possible being present to welcome them.
- Work across your local peer team of Development Managers for advice and day‑to‑day support and travel to team/company meetings on a monthly/annual basis.
About you:
- Customer service – a passion for providing an exceptional level of customer service at all times, ideally in a face‑to‑face environment.
- Communication – a natural communicator, with the ability to resolve issues and complaints effectively.
- Health & Safety – an understanding of the importance of health & safety, experience of dealing with challenging or emergency situations.
- IT – able to operate Microsoft Office applications, and confident in learning new systems.
- Administration – organised, methodical and experienced in keeping accurate records.
- Personal – an outgoing personality, with the ability to build professional relationships with colleagues and customers, self‑motivated, pro‑active, team‑oriented, and innovative.
The Benefits:
Our customers deserve the best and the same applies to our people. We’ll provide you with all the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity:
We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support all through the recruitment and on‑boarding process.
Visiting Development Manager in Swindon employer: Campions
FirstPort is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Swindon, our team enjoys a competitive salary alongside comprehensive benefits, including private medical insurance and discounted gym memberships, all while working in a role that fosters community engagement and customer service excellence. With a commitment to diversity and a focus on training and development, FirstPort provides a rewarding environment for those looking to make a meaningful impact in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Visiting Development Manager in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, especially those connected to FirstPort. Attend local events or join online groups where you can chat with current employees and get the inside scoop on what they look for in a candidate.
✨Tip Number 2
Prepare for that interview! Research FirstPort’s values and recent projects. Think about how your experience aligns with their mission of providing exceptional customer service and community building. We want to see you shine!
✨Tip Number 3
Show off your personality! When you meet potential employers, let your outgoing nature and passion for customer service come through. Remember, they’re looking for someone who can build relationships and enhance the resident experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the FirstPort team. Let’s get you that job!
We think you need these skills to ace Visiting Development Manager in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Visiting Development Manager role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your communication skills and any experience with community building.
Showcase Your Organisational Skills:Since the role involves keeping accurate records and managing contractors, make sure to highlight your organisational skills in your application. We love seeing examples of how you've successfully managed projects or tasks in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Let’s get started on this journey together!
How to prepare for a job interview at Campions
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Visiting Development Manager. Familiarise yourself with FirstPort's values and how they align with your own customer service philosophy. This will help you articulate why you're a great fit for the role.
✨Showcase Your Communication Skills
As a natural communicator, be prepared to demonstrate your ability to resolve issues effectively. Think of examples from your past experiences where you've successfully handled challenging situations or complaints, especially in a face-to-face environment.
✨Highlight Your Organisational Skills
Since the role requires keeping accurate records and managing contractors, come prepared with examples that showcase your organisational abilities. Discuss any systems or methods you use to stay organised and ensure tasks are completed efficiently.
✨Demonstrate Your Community Spirit
FirstPort values building a sense of community among residents. Be ready to share ideas on how you would encourage social events or support the formation of a Residents Association. Showing your enthusiasm for fostering relationships will set you apart.
