At a Glance
- Tasks: Manage properties, troubleshoot maintenance issues, and support clients with excellent service.
- Company: Join Campions, a fast-growing estate agency group in the UK.
- Benefits: Enjoy competitive salary, generous holiday allowance, and unique perks like birthday leave.
- Other info: Be part of a diverse team committed to inclusivity and personal growth.
- Why this job: Make a real impact in property management while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills and a passion for customer service are essential.
The predicted salary is between 32000 - 35000 £ per year.
Location: Hampton Hill
Hours: 40 hours per week, Monday - Friday (hybrid role once settling period has been passed)
Salary: £32,000 - £35,000 per annum plus benefits
Main Duties
- Embrace the Chase Buchanan brand and core values
- Protect our Clients Asset and work in their best interests
- Retain Management on the Portfolio
- Prioritising and troubleshooting key maintenance issues (floods, boilers, leaks and appliances)
- The ability to scrutinise quotes on behalf of the client
- Understanding how to add value when sending an inspection report
- Negotiate deposit deduction in a fair and efficient manner, within required timeframes
- Understanding KPI’s required for role
- Understand importance of leaving notes on RPS and attaching documents to letters folder consistently
- Understand the importance of setting and following up on tasks consistently to assist with personal management of issues, and to support colleagues in your absence
- Develop understanding of client accounts and statements
- Attend Local branch and participate in their morning meeting as per rota and fulfil inspection requirements
- Attend weekly 1:1 meetings with Senior leadership team
- Understand roles of supporting departments including lettings, compliance, accounts and tenancy progression and when to contact them
- Support others growth and development
- Ensuring current portfolio is fully compliant, e.g. EICR, Gas Safety Certificate
- Adhere to department standards
- Ensure that both Tenants and Landlords have been informed about the end of Tenancy process
- Providing guidance on the process of deposit dilapidations
Attributes
- Can work under pressure – understand where to seek support / how to escalate complaints
- Good organisational and time management skills
- Seek work where capacity exists
- Self-awareness of knowledge gaps
- Provide excellent customer service in every interaction with internal colleagues and external clients
- Show high engagement and willingness to learn
Benefits
- Employee assistance programme
- Competitive holiday allowance + public holidays
- Charity matching and payroll giving
- Contribution towards eye care tests
- Birthday leave
- Health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Property Manager employer: Campions
At Campions, we pride ourselves on being a dynamic and inclusive employer that values the growth and development of our employees. As a Property Manager in Hampton Hill, you will benefit from a supportive work culture, competitive salary, and a range of perks including a health cash plan and birthday leave, all while working in a hybrid role that promotes work-life balance. Join us to be part of a rapidly growing agency where your contributions are recognised and rewarded, and where you can make a meaningful impact in the property management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend local events or join online groups where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand Chase Buchanan's brand and how you can contribute to their mission. Tailor your responses to show how your skills align with their needs, especially in areas like customer service and compliance.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions related to property management, like handling maintenance issues or negotiating deposit deductions. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on our careers page for any new opportunities that pop up. We’re always looking for passionate individuals to join our team!
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Show Your Passion for Property Management:When writing your application, let us see your enthusiasm for property management shine through! Share any relevant experiences or stories that highlight your commitment to protecting clients' assets and providing excellent customer service.
Tailor Your Application:Make sure to customise your application to align with our core values and the specific duties mentioned in the job description. Highlight how your skills and experiences match what we're looking for, especially in areas like troubleshooting maintenance issues and managing client accounts.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Campions!
How to prepare for a job interview at Campions
✨Know the Company Inside Out
Before your interview, take some time to research Chase Buchanan Estate Agents. Understand their brand values and what sets them apart in the property management sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Given the nature of the Property Manager role, be ready to discuss how you would handle specific situations, like dealing with maintenance issues or negotiating deposit deductions. Think of examples from your past experience that demonstrate your problem-solving skills and ability to work under pressure.
✨Showcase Your Organisational Skills
Since the job requires excellent organisational and time management skills, come prepared with examples of how you've successfully managed multiple tasks or projects in the past. Highlight any tools or methods you use to stay organised, as this will resonate well with the interviewers.
✨Engage with the Team Spirit
Chase Buchanan values teamwork and supporting colleagues. During the interview, express your willingness to collaborate and help others grow. Share instances where you've contributed to a team environment, as this will align with their core values and show you're a good fit for their culture.
