At a Glance
- Tasks: Support sales with admin, client interactions, and office management in a vibrant environment.
- Company: Join Chestertons Estate Agency, a leader in property lettings with a dynamic team.
- Benefits: Enjoy competitive holidays, health plans, and unique perks like birthday leave.
- Other info: Diverse and inclusive workplace welcoming all applicants.
- Why this job: Make a real impact in property sales while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
Location: Notting Hill
Hours: Office based Monday to Friday with 1 day working from home once settled
Are you a dynamic individual with a flair for exceptional customer service? Do you excel in fast-paced environments and enjoy managing various tasks? If you're eager to make an impact in the thriving world of property lettings, we want to hear from you!
Overview of Key Duties
- Administrative Support
- Document Management: Handle documentation related to property sales, including listings and pre-offer information.
- Data Entry: Update and maintain databases with property details, client information, and transaction records.
- Scheduling: Coordinate client appointments, property viewings, and manage the office calendar.
- Correspondence: Manage communications, including emails, phone calls, and mail, ensuring timely responses.
- Customer Service
- Client Interaction: Greet clients, address inquiries, and provide detailed information about properties and services.
- Problem Resolution: Resolve client issues or complaints promptly and professionally, maintaining high satisfaction levels.
- Sales Support
- Property Listings: Assist in preparing and updating property listings, ensuring accuracy both online and in-office.
- Promotional Activities: Support marketing efforts, including preparing promotional materials and organizing local events.
- Reporting: Generate and distribute sales performance reports to the management team.
- Operational Tasks
- Office Management: Keep the office organized, stocked with supplies, and ensure a professional environment.
- Coordination: Serve as a liaison between the sales team and other departments, fostering effective communication and collaboration.
- Compliance: Ensure all transactions and activities adhere to relevant regulations and company policies.
- Technology and Tools
- CRM Systems: Utilize CRM systems to track client interactions and manage data efficiently.
- Software Proficiency: Use office software (e.g., Microsoft Office Suite) and industry-specific tools effectively.
Benefits
- Employee assistance programme
- Competitive holiday allowance plus public holidays
- Charity matching and payroll giving
- Contribution towards eye care tests
- Annual flu vaccination vouchers
- Birthday leave
- Health cash plan and other additional benefits linked to specific job grades
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Office Coordinator - Sales employer: Campions
At Chestertons Estate Agency, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Notting Hill. Our commitment to employee growth is reflected in our comprehensive benefits package, including competitive holiday allowances, health cash plans, and opportunities for professional development. Join us to be part of a dynamic team that values diversity and fosters a supportive environment where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Office Coordinator - Sales
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Office Coordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get your online presence sorted! Update your LinkedIn profile to reflect your skills in customer service and office management. Make sure it’s polished and professional, as employers often check this before making decisions.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to sales support and client interaction. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Chestertons!
We think you need these skills to ace Office Coordinator - Sales
Some tips for your application 🫡
Show Your Personality:When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to inject a bit of flair into your cover letter and CV. Remember, we’re looking for someone dynamic who can bring energy to our team.
Tailor Your Application:Make sure to tailor your application specifically for the Office Coordinator role. Highlight your experience in customer service and administrative support, as these are key aspects of the job. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your experience and skills. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Campions
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its services. Research Chestertons Estate Agency, especially their approach to property lettings. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about exceptional customer service, prepare examples from your past experiences where you’ve gone above and beyond for clients. Think of specific situations where you resolved issues or improved client satisfaction – this will really impress them!
✨Be Organised and Proactive
As an Office Coordinator, organisation is key. During the interview, demonstrate your ability to manage multiple tasks efficiently. You could mention how you prioritise tasks or use tools like calendars and to-do lists to stay on top of things.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the office culture, or how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the team.
