At a Glance
- Tasks: Manage key national developer accounts and drive new business opportunities.
- Company: FirstPort, a leader in UK residential property management.
- Benefits: Competitive salary, car allowance, private medical insurance, and exclusive discounts.
- Other info: Join a diverse team committed to professional growth and collaboration.
- Why this job: Make a real impact in reshaping the future of property management.
- Qualifications: 5+ years in residential real estate with strong relationship-building skills.
The predicted salary is between 40000 - 50000 € per year.
Salary: Competitive Salary, Car Allowance & Benefits Package
Contract: Permanent
Hours: Monday to Friday – 9am to 5pm (35 hours per week)
Why FirstPort?
- Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
- Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
- Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
- A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.
Our Leadership Principles
- Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers.
- Consistent: We deliver dependable results, building trust with customers and colleagues.
- Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
- Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.
Your Role, Your Impact
As National Account Manager, you will act as a partner to some of the UK’s biggest housebuilders, deepening relationships, ensuring operational excellence across regions, and driving new business opportunities. This national role is critical in strengthening FirstPort’s presence at both group and regional levels, ensuring consistent service delivery and proactive client engagement.
Key Responsibilities
- Become the internal expert for your allocated clients by leading the end-to-end management of key national developer accounts, ensuring consistent service delivery and standards across all regions.
- Coordinate, prepare, and deliver internal and external reporting to keep all stakeholders aligned.
- Collate and maintain regional action plans, track progress, and hold internal teams accountable for delivery.
- Serve as a central point of escalation for matters affecting regional offices, ensuring swift resolution and clear communication.
- Foster, strengthen and expand relationships within client organisations, from regional teams to senior leadership and group-level decision makers.
- Identify and pursue opportunities to collaborate with senior stakeholders on strategic initiatives—such as Biodiversity Net Gain (BNG) and training programmes for Resident Management Company (RMC) directors.
- Act as an enabler for regional growth by opening doors, nurturing new contacts, and supporting local teams in winning new instructions.
- Confidently present and raise awareness of industry matters, such as estate management best practice, or legislative change, to the client’s organisation, positioning FirstPort as a trusted adviser.
- Prepare for, attend, and contribute to C-suite and executive-level meetings.
- Confidently lead meetings with senior stakeholders, ensuring clear outcomes, follow-up, and value-add insights.
- Deliver structured updates, insight reports, and recommendations that support client ambitions and reinforce FirstPort’s strategic partnership.
Skills & Qualifications
- Minimum 5+ years’ experience in residential real estate, either on managing agent or developer side.
- Proven success in building relationships with senior stakeholders, ideally within the new build sector.
- Strong knowledge of developer needs and expectations.
- Excellent communication, negotiation, and presentation skills.
- Strategic mindset with strong commercial awareness and analytical skills.
- Proficient in Microsoft Office and CRM systems.
What’s in it for you?
Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on‑boarding process.
Ready to make a difference? If you’re ready to take the next step in your career and make a difference we’d love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.
National Account Manager employer: Campions
FirstPort is an exceptional employer dedicated to redefining excellence in UK residential property management. With a strong focus on professional growth, a supportive work culture, and impactful work that directly contributes to elevating industry standards, employees are empowered to thrive in their roles. The company offers competitive salaries, comprehensive benefits, and a commitment to diversity, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand FirstPort’s mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can directly benefit FirstPort. Focus on your experience in residential real estate and how you can help elevate their service standards. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace National Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the National Account Manager role. Highlight your experience in residential real estate and how it aligns with FirstPort's mission to elevate industry standards.
Showcase Your Skills:Don’t forget to emphasise your communication, negotiation, and presentation skills. These are key for building relationships with senior stakeholders, so give us examples of how you've successfully used these skills in the past.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This reflects the clarity we value at FirstPort and shows you can communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team at FirstPort!
How to prepare for a job interview at Campions
✨Know Your Clients
Before the interview, research FirstPort's key clients and their needs. Understanding the specific challenges faced by national developers will help you demonstrate your expertise and show how you can add value as a National Account Manager.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with senior stakeholders in the past. Highlight your ability to foster collaboration and trust, as this aligns perfectly with FirstPort's leadership principles.
✨Be Ready for Strategic Discussions
Brush up on current industry trends and legislative changes relevant to residential property management. Be prepared to discuss how these factors impact clients and how you can position FirstPort as a trusted adviser in these areas.
✨Practice Clear Communication
Since clear communication is key for this role, practice articulating your thoughts concisely. Prepare to lead mock meetings or presentations, showcasing your ability to deliver structured updates and insights that resonate with C-suite executives.
