At a Glance
- Tasks: Support sales and lettings with admin, customer service, and office management.
- Company: Join Chestertons, a respected London estate agency with over 200 years of experience.
- Benefits: Enjoy competitive salary, generous holiday allowance, and unique perks like birthday leave.
- Other info: Be part of a diverse team committed to inclusivity and professional growth.
- Why this job: Make a real impact in the dynamic property market while developing your skills.
- Qualifications: Strong customer service skills and ability to multitask in a fast-paced environment.
The predicted salary is between 26000 - 29000 £ per year.
Location: Hampstead
Hours: Full time Office based Monday to Friday with 1 day working from home.
Salary: £26,000 - £29,000 per annum
Are you a dynamic individual with a flair for exceptional customer service? Do you excel in fast-paced environments and enjoy managing various tasks? If you're eager to make an impact in the thriving world of property lettings and sales, we want to hear from you!
Overview of Key Duties
- Administrative Support
- Document Management: Handle documentation related to property sales, including listings and pre-offer information.
- Data Entry: Update and maintain databases with property details, client information, and transaction records.
- Scheduling: Coordinate client appointments, property viewings, and manage the office calendar.
- Correspondence: Manage communications, including emails, phone calls, and mail, ensuring timely responses.
- Customer Service
- Client Interaction: Greet clients, address inquiries, and provide detailed information about properties and services.
- Problem Resolution: Resolve client issues or complaints promptly and professionally, maintaining high satisfaction levels.
- Sales Support
- Property Listings: Assist in preparing and updating property listings, ensuring accuracy both online and in-office.
- Promotional Activities: Support marketing efforts, including preparing promotional materials and organising local events.
- Reporting: Generate and distribute sales performance reports to the management team.
- Operational Tasks
- Office Management: Keep the office organised, stocked with supplies, and ensure a professional environment.
- Coordination: Serve as a liaison between the sales team and other departments, fostering effective communication and collaboration.
- Compliance: Ensure all transactions and activities adhere to relevant regulations and company policies.
- Technology and Tools
- CRM Systems: Utilise CRM systems to track client interactions and manage data efficiently.
- Software Proficiency: Use office software (e.g., Microsoft Office Suite) and industry-specific tools effectively.
About The Company
Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Office Coordinator in London employer: Campions
Chestertons Estate Agency is an exceptional employer located in the vibrant area of Hampstead, offering a dynamic work environment that fosters growth and collaboration. With a strong commitment to employee well-being, we provide a comprehensive benefits package, including an employee assistance programme, competitive holiday allowance, and unique perks like birthday leave and health cash plans. Join us to be part of a diverse and inclusive team where your contributions are valued and you can thrive in the exciting world of property sales and lettings.
StudySmarter Expert Advice🤫
We think this is how you could land Office Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Office Coordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Use platforms like LinkedIn to connect with industry professionals and follow companies like Chestertons. Engage with their posts and share your insights to get noticed.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and office management. We recommend doing mock interviews with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply directly through our website! It shows initiative and gives you a better chance of standing out. Plus, it’s a great way to keep track of your applications and follow up if needed.
We think you need these skills to ace Office Coordinator in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love dynamic individuals, so don’t be afraid to showcase your flair for customer service and how you handle fast-paced environments.
Tailor Your Application:Make sure to tailor your application to the Office Coordinator role. Highlight your experience with document management, scheduling, and client interaction, as these are key duties we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your relevant skills and experiences at a glance.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Campions
✨Know Your Stuff
Before the interview, make sure you’re familiar with Chestertons and its role in the property market. Research their services, values, and recent news. This will not only help you answer questions but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As an Office Coordinator, exceptional customer service is key. Prepare examples of how you've handled client interactions or resolved issues in the past. Be ready to discuss specific situations where you went above and beyond to ensure client satisfaction.
✨Demonstrate Organisational Skills
The role involves a lot of administrative tasks, so be prepared to talk about your organisational strategies. Share how you manage your time, prioritise tasks, and keep everything running smoothly, especially in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the tools they use for CRM, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to the team.
