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- Tasks: Design and deliver impactful learning experiences to enhance team performance.
- Company: Join Campions, a rapidly growing estate agency group in the UK.
- Benefits: Enjoy competitive salary, generous holiday allowance, and unique perks like birthday leave.
- Other info: Be part of a diverse and inclusive workplace committed to growth.
- Why this job: Make a real difference in people's careers while driving business success.
- Qualifications: Experience in L&D or training roles with strong facilitation skills.
The predicted salary is between 39000 - 45000 £ per year.
Location: Euston / Hybrid
Salary: £39,000 - £45,000
Hours: Monday to Friday, 09:00 – 17:00
Contract: 12 month FTC
Function: Learning & Development
Reports to: Head of Learning & Development
About the Role
Are you passionate about developing people and improving performance where it really matters? We’re looking for a L&D Specialist to design and deliver high-impact, practical learning across our estate agency network. This is a hands-on role combining facilitation, coaching, and learning design. All underpinned by a structured skills framework and driven by real business performance outcomes. You’ll work closely with leaders and frontline teams to build capability in sales, lettings, property management, compliance, and leadership, ensuring learning translates directly into better customer outcomes and stronger commercial performance.
Key Responsibilities
- Partner with senior leaders and operational managers to identify capability gaps using KPIs, customer insight, and compliance data.
- Translate performance data into clear, prioritised learning and development needs aligned to business objectives.
- Design and deliver engaging, practical, skills-based training across Sales, Lettings, Property Management, and Branch Management roles.
- Create blended learning solutions including workshops, virtual sessions, coaching guides, role plays, job aids, and microlearning content.
- Facilitate high-impact training sessions focused on real-world application and measurable performance improvement.
- Deliver structured onboarding programmes that accelerate new starter confidence, capability, and speed to competence.
- Support acquisition onboarding, ensuring smooth integration of new colleagues into systems, standards, and culture.
- Design and deliver targeted performance booster programmes focused on key commercial skills such as conversion, pipeline, and negotiation.
- Provide live coaching in branch environments, including call listening, valuations, shadowing, and structured feedback.
- Embed compliance, customer experience, and professional standards across all learning activity (CPRs, AML, TPO/PRS, Propertymark).
- Measure and evaluate learning impact using behavioural and business metrics, continuously refining programmes to improve performance outcomes.
Skills & Experience
- Proven experience in Learning & Development, estate agency, or a performance-focused training role.
- Strong track record of designing and delivering training that drives measurable behavioural and performance improvement.
- Confident facilitator with experience delivering engaging, practical, skills-based training in live and virtual environments.
- Ability to translate business KPIs, customer insight, and compliance data into clear learning priorities.
- Strong stakeholder management skills, with experience influencing senior leaders and operational managers.
- Commercial awareness of estate agency performance drivers including conversion, pipeline management, fees, and customer experience.
- Experience building blended learning solutions (workshops, digital content, job aids, role play, microlearning).
- Understanding of onboarding and accelerated performance programmes for new starters and acquisitions.
- Knowledge of compliance frameworks including CPRs, AML, Estate Agents Act, and industry codes of practice.
- Strong organisational and analytical skills, with the ability to evaluate training impact using data and performance metrics.
About The Company
Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Perks That Make a Difference:
Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Learning & Development Specialist employer: Campions
Contact Detail:
Campions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that L&D Specialist role.
✨Tip Number 2
Showcase your skills! Prepare a portfolio of your training materials and success stories. When you get the chance to chat with hiring managers, let them see how your experience aligns with their needs.
✨Tip Number 3
Practice makes perfect! If you get an interview, rehearse your responses to common questions and prepare to discuss how you've used KPIs and compliance data in your previous roles. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Campions. Let’s make it happen!
We think you need these skills to ace Learning & Development Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the L&D Specialist role. Highlight your experience in designing and delivering training that drives performance improvement, as this is key for us.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles where you’ve successfully facilitated training or developed learning solutions that had a measurable impact.
Be Authentic: Let your personality shine through in your application. We value authenticity, so share your passion for learning and development and how it aligns with our mission at Campions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Campions
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand how they align with your passion for learning and development. Be ready to discuss specific examples of how you’ve designed and delivered impactful training in the past.
✨Showcase Your Skills
Prepare to demonstrate your facilitation and coaching skills. Think of a time when you successfully engaged a group during a training session. Use this as a chance to highlight your ability to translate performance data into actionable learning solutions.
✨Be Data-Driven
Since the role involves measuring learning impact, come prepared with examples of how you've used KPIs and other metrics to evaluate training effectiveness. This shows that you understand the importance of aligning learning outcomes with business objectives.
✨Engage with Stakeholders
Discuss your experience working with senior leaders and operational managers. Share how you’ve influenced decision-making around learning priorities. This will demonstrate your strong stakeholder management skills and your ability to drive performance improvement.