At a Glance
- Tasks: Clean and serve in a friendly environment, ensuring customer satisfaction.
- Company: FirstPort, the UK's leading property management company with a focus on customer care.
- Benefits: Competitive salary, discounted gym membership, work-life balance, and growth opportunities.
- Other info: Flexible hours with a supportive work culture.
- Why this job: Join a diverse team dedicated to exceptional service and personal development.
- Qualifications: Passion for customer service, strong communication skills, and a proactive attitude.
Location: Folkestone, Kent
Salary: £3,646.50 per annum, plus benefits
Hours: Saturday 8.30am-2.30pm (5.5 hours per week)
About FirstPort
FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.
The job role:
- Vacuum, dust and spot clean all common areas, hallways and patios, paying special attention to the main entry area.
- Servicing of customers’ apartments, which includes general household cleaning duties, the changing of bed and bath linens and the removal of sealed rubbish bags if requested.
- Deep clean communal areas and apartments as needed.
- Serving meals to customer’s table or apartments following Assisted Living procedures.
- Clearing of dishes from tables and wash tables and chairs.
- Follow sanitation and safety procedures.
- Complete any other tasks as required by our customers following appropriate training guidelines.
Skills & Experience:
- Customer service – a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.
- Communication – a natural communicator, warm and friendly and able to make customers feel valued.
- Health & Safety – an understanding of the importance of health & safety, experience of dealing with challenging or emergency situations.
- Organisation – organised, methodical and able to prioritise tasks effectively.
- Personal – an outgoing personality, with the ability to build professional relationships with colleagues and customers, self‑motivated, pro‑active, team oriented, and innovative.
Why choose us?
By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first. The benefits of working with us can include discounted gym membership, a true work‑life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health. We’re committed to promoting diversity at FirstPort and recruit on merit. We are an inclusive employer that prides itself in being so diverse.
Housekeeper & Server in Folkestone employer: Campions
FirstPort is an exceptional employer, offering a supportive work environment in Folkestone where you can thrive as a Housekeeper & Server. With a strong commitment to employee well-being, we provide benefits such as discounted gym memberships and opportunities for personal growth, all while fostering a diverse and inclusive culture that values every team member's contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper & Server in Folkestone
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Campions and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Housekeeper & Server in Folkestone
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Campions that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Campions.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Campions get a sense of who you are beyond your experience!
How to prepare for a job interview at Campions
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Campions and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
