At a Glance
- Tasks: Manage tenancy swaps and rent reviews, ensuring smooth processes for landlords and tenants.
- Company: Chase Buchanan, a leading estate agency with a strong reputation in South West London.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Be part of a fast-growing agency with a supportive culture and career advancement.
- Why this job: Join a dynamic team and make a real difference in property management.
- Qualifications: Strong attention to detail and excellent communication skills required.
The predicted salary is between 29000 - 31000 € per year.
We are looking for a proactive Tenancy Consultant to manage tenancy swaps and rent reviews from start to finish, ensuring a smooth and compliant process for landlords and tenants. The role involves maintaining clear communication, chasing documentation, carrying out ID checks and compliance tasks, producing tenancy agreements, and handling landlord changes or ownership transfers. You will work closely with lettings and property management teams to progress cases efficiently, while delivering accurate administration, strong relationship management, and excellent customer service throughout.
Key Responsibilities
- Tenancy Swap process from start to finish.
- The new Rent review process from start to finish.
- Initiate and maintain clear communication with Landlords and Tenants.
- Compliance - ID checks and property documentation that is required.
- Follow up promptly on any outstanding documents or responses from Landlords and Tenants to avoid delays.
- Build and maintain strong effective working relationships with our lettings team and the department.
- Adhere to department minimum standards relating to time management, workload and file accuracy.
- Handle incoming calls and emails professionally, maintaining smooth communication within the team and with external contacts.
- Progressing replacement tenancies in a timely manner ensuring documentation is produced to a high standard and accuracy and completed within required time frames.
- This involves producing tenancy agreements and using the system provided.
- Maintain and develop relevant compliance legislative Knowledge.
- Compiling detailed and informative emails to Landlords and Tenants and building relationships with them.
- Collaborate effectively with Lettings, Property Management, and external contractors to support a seamless renewal process.
- Administrative tasks involved within a landlord changing, for example the property has been sold or transferral of ownership has occurred.
- Potential for Managing a portfolio of renewals/annual rent reviews.
Skills Needed
- Strong attention to detail
- Excellent communication skills (written and verbal)
- Ability to juggle multiple tasks efficiently and professionally
About The Company
Chase Buchanan: The first Chase Buchanan branch opened on York Street in Twickenham in 1994. Since then, we have opened 14 offices, and built an excellent reputation over the years establishing Chase Buchanan as a strong market leader with an extensive sales, lettings and concierge portfolio. Our branches and operational network span across South West London. Today, we’re part of the Campions Group but operate independently under the Chase Buchanan brand. Being part of the wider group means our landlords and sellers benefit from a national network of buyers and tenants, as well as superior technology, systems and reliable infrastructure. An agent you can truly trust.
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings.
Tenancy Consultant in Cornwall employer: Campions
Chase Buchanan is an exceptional employer, offering a dynamic work environment in Hampton Hill that fosters professional growth and collaboration. With a strong emphasis on employee development, you will have the opportunity to enhance your skills while working alongside a dedicated team committed to delivering outstanding service to landlords and tenants. Enjoy a supportive culture that values clear communication and teamwork, all within a reputable agency known for its market leadership and innovative approach.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Consultant in Cornwall
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector, attend local events, and don’t be shy about letting people know you’re on the hunt for a Tenancy Consultant role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or recruiters, make sure you can clearly explain why you’d be a great fit for the role. Highlight your attention to detail and communication skills – they’re key for this position!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your great fit for the Tenancy Consultant position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest openings listed there, and it’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Tenancy Consultant in Cornwall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tenancy Consultant role. Highlight your experience with tenancy processes, communication skills, and any relevant compliance knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Keep it professional but let your personality come through!
Showcase Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their documents are polished and accurate.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – just what we like to see!
How to prepare for a job interview at Campions
✨Know Your Stuff
Before the interview, make sure you brush up on tenancy laws and compliance requirements. Familiarise yourself with the processes of tenancy swaps and rent reviews, as well as the documentation involved. This will show that you're proactive and ready to hit the ground running.
✨Communication is Key
Since the role involves a lot of communication with landlords and tenants, practice your verbal and written communication skills. Prepare to discuss how you would handle various scenarios, like chasing documentation or resolving disputes, to demonstrate your ability to maintain clear and effective communication.
✨Show Your Attention to Detail
Highlight your attention to detail during the interview. Bring examples of how you've managed multiple tasks while ensuring accuracy in your work. You might even want to mention specific instances where your diligence prevented potential issues in previous roles.
✨Build Rapport
During the interview, try to build a rapport with your interviewers. Ask them about their experiences at Chase Buchanan and express genuine interest in the company culture. This will not only make you memorable but also show that you value strong relationships, which is crucial for this role.
