At a Glance
- Tasks: Ensure residents' safety, manage contractors, and enhance community engagement.
- Company: FirstPort, the UK's leading property management company with a strong reputation.
- Benefits: Competitive salary, private medical insurance, pension contributions, and exclusive discounts.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real difference in residents' lives.
- Qualifications: Passion for customer service, strong communication skills, and IT proficiency.
The predicted salary is between 13988 - 13988 € per year.
Salary: £13,988.00 per annum, plus benefits
Hours: Monday‑Friday 9am‑1pm (20 hours per week)
About FirstPort
FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies. FirstPort is a member of the Association of Retirement Housing Managers (ARHM) and the Property Managers Association Scotland (PMAS). It holds a Five Star Rating from the British Safety Council, is an accredited Safe Agent and belongs to The Property Ombudsman.
Main Responsibilities
- Maintain a high profile around the development/or office, ensuring residents are checked within our requirements.
- Carry out daily checks ensuring the building is safe and secure; maintain records in line with internal procedures, ensuring all data is protected and kept secure at all times.
- Keep communal areas, gardens and grounds clean and maintained through effective management of contractors.
- Be responsible for all works being completed, raising orders, managing contractors, monitoring progress and signing off completion.
- Encourage and support the formation of a Residents Association, and work with them to enhance the customer experience for residents, helping build a sense of community by encouraging and supporting a Social Committee to plan and run social events.
- Build and maintain links with residents’ family members and local authorities such as doctors, social workers and health authorities as required and appropriate.
- In the event of an emergency, call the appropriate response team or authorities.
- Assist with sales listed with partner company Retirement Homesearch, make new residents feel welcome and help them settle in; where possible, be present to welcome them.
- Collaborate with the local peer team of Development Managers for advice and day‑to‑day support and travel to team/company meetings on a monthly/annual basis.
About you
- Customer service – passion for providing an exceptional level of customer service at all times, ideally in a face‑to‑face environment.
- Communication – natural communicator, able to resolve issues and complaints effectively.
- Health & Safety – understanding of the importance of health & safety, experience dealing with challenging or emergency situations.
- IT – able to operate Microsoft Office applications, and confident in learning new systems.
- Administration – organised, methodical and experienced at keeping accurate records.
- Personal – outgoing personality, able to build professional relationships with colleagues and customers, self‑motivated, proactive, team‑oriented and innovative.
The Benefits
We offer competitive salaries and a range of benefit packages, including private medical insurance, pension contributions and life assurance. We also provide exclusive discounts on extra benefits, such as discounted gym membership for colleagues, to help you and your family make the most of your money, safeguard your future and look after your health.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will make any adjustments required to support applicants through the recruitment and onboarding process.
Visiting Development Manager in Coggeshall employer: Campions
FirstPort is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive salaries, comprehensive benefits including private medical insurance and pension contributions, and a commitment to diversity, FirstPort fosters an inclusive environment where employees can thrive while making a meaningful impact in property management. Located across the UK, this role as a Visiting Development Manager allows you to engage directly with residents, enhancing their living experience and building a strong community.
StudySmarter Expert Advice🤫
We think this is how you could land Visiting Development Manager in Coggeshall
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings at FirstPort or other companies.
✨Tip Number 2
Get social! Join relevant groups on platforms like LinkedIn or Facebook where property management professionals hang out. Engage in discussions, share your insights, and make yourself known – it’s a great way to catch the eye of potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and health & safety. Think about real-life examples from your experience that showcase your skills and how you can bring value to FirstPort.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the FirstPort team.
We think you need these skills to ace Visiting Development Manager in Coggeshall
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your love for providing top-notch customer service in your application. We want to see how you’ve gone above and beyond for customers in the past, especially in face-to-face situations.
Communicate Clearly:Your written application should reflect your communication skills. Be clear and concise, and don’t shy away from sharing examples of how you've effectively resolved issues or complaints in previous roles.
Demonstrate Your Organisational Skills:Since this role involves keeping accurate records and managing contractors, it’s important to showcase your organisational abilities. Mention any relevant experience that demonstrates your methodical approach to administration.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Campions
✨Know Your Stuff
Before the interview, make sure you understand FirstPort's mission and values. Familiarise yourself with their services and how they manage properties. This will help you demonstrate your genuine interest in the role and show that you’re aligned with their customer service ethos.
✨Showcase Your Communication Skills
As a Visiting Development Manager, communication is key. Prepare examples of how you've effectively resolved issues or complaints in the past. Practise articulating these experiences clearly, as this will highlight your ability to connect with residents and colleagues alike.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you keep records and manage tasks efficiently. Bring examples of how you've maintained organisation in previous roles, especially in high-pressure situations. This will reassure them that you can handle the administrative side of the job with ease.
✨Emphasise Your Community Spirit
FirstPort values community building, so think about how you can contribute to enhancing the resident experience. Share ideas on how you would encourage social events or support the formation of a Residents Association. This shows you're proactive and invested in creating a welcoming environment.
