Sales Manager - Marylebone in City of Westminster

Location: Marylebone, London

Hours: Monday – Friday | 8:30am – 6:00pm

Salary: Competitive salary DOE + performance incentives

About the Role

We are seeking an ambitious and commercially driven Sales Manager to lead our successful Marylebone office — one of London’s most prestigious and competitive residential markets. This is an exciting opportunity for an experienced estate agency professional to take ownership of a high‑performing sales department within a premium central London patch. The successful candidate will be a strong leader, a confident business developer, and a true brand ambassador who thrives in a fast‑paced, relationship‑led environment. You will play a pivotal role in driving market share, developing a high‑performing team, winning instructions, and delivering exceptional client service across the Marylebone market. The ideal candidate will bring a proven track record in residential sales, strong local market knowledge, and the ability to inspire and motivate a successful team while consistently delivering outstanding commercial results.

Key Responsibilities

• Leadership & Team Development
  • Lead, coach, and motivate a successful residential sales team within a high‑performing office environment.
  • Create a positive, energetic, and accountable team culture focused on performance and customer service excellence.
  • Support the ongoing development of team members through regular coaching, mentoring, and performance management.
  • Set clear objectives, monitor KPIs, and drive consistent achievement across the team.
• Business Development & Market Growth
  • Drive new business generation and increase market share across the Marylebone patch.
  • Conduct high‑quality market appraisals and convert valuations into instructions at a consistently high level.
  • Build and maintain strong relationships with vendors, buyers, investors, and local business contacts.
  • Identify opportunities within the local market and implement strategies to maximise revenue and profitability.
  • Maintain a strong presence within the local community and represent the brand professionally at all times.
• Commercial & Operational Management
  • Review and manage branch performance against budget and profitability targets.
  • Monitor competitor activity and local market trends to ensure the office remains commercially competitive.
  • Deliver accurate and timely reporting on branch activity, pipeline performance, and revenue.
  • Ensure compliance with company procedures, legislation, and operational best practice.
  • Take ownership of escalated complaints and ensure swift, professional resolution.

About You

We are looking for a confident and commercially astute leader who can combine operational excellence with exceptional relationship management. You will ideally have:

• 5–10 years’ experience within residential estate agency, including at least 3 years in a management role.
• Strong knowledge of the Marylebone and wider Central London property market.
• A proven track record of consistently achieving and exceeding sales targets and KPIs.
• Excellent valuation and instruction conversion ability.
• Established local business networks and strong relationship‑building skills.
• Outstanding leadership, communication, and negotiation skills.
• In‑depth understanding of residential property legislation and industry compliance.
• A proactive, driven, and customer‑focused mindset.

Why Join Us?

This is an opportunity to lead within one of London’s most desirable and dynamic property markets while working with a respected and ambitious brand. You’ll be part of a collaborative, high‑performing culture that rewards success, values expertise, and offers genuine opportunities for career progression and professional growth.

About the Company

Chestertons: Established for over 200 years, Chestertons is a successful London‑based estate agency with over 30 branches across the capital. We are a highly‑respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference

• Employee assistance programme
• Competitive holiday allowance + public holidays
• Charity matching and payroll giving
• Contribution towards eye care tests
• Annual flu vaccination vouchers
• Birthday leave
• Health cash plan plus a range of other additional benefits that are linked to specific job grades

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.