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- Tasks: Help people find their dream rental homes in a vibrant, customer-focused environment.
- Company: Join Chestertons, a leading estate agency with a commitment to excellence.
- Benefits: Enjoy competitive salary, travel allowance, and a range of employee perks.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of the fast-growing Build to Rent sector and make a real impact.
- Qualifications: Experience in lettings or sales is a plus; strong communication skills are essential.
The predicted salary is between 18000 - 20000 £ per year.
Location: Mayfair / Site based
Hours: 8:30am - 6pm (Monday to Friday, occasional Saturdays may be required)
Competitive Salary: £18,000 - £20,000 as a basic salary, with additional earning potential through our commission scheme
Travel Allowance: £2,500 PA
At Chestertons, we pride ourselves on delivering best‑in‑class services with an impressive supply of properties across the city. We are expanding our team and looking for a high‑performing Lettings Negotiator to focus on the Build to Rent Market.
About the Role
We are seeking a dynamic and motivated Build to Rent Lettings Negotiator to join our growing team. The successful candidate will play a key role in the leasing of high‑quality rental properties within our Build to Rent (BTR) portfolio across London. This role offers an exciting opportunity to be part of a fast‑growing sector and work in a customer‑focused, modern ‘lifestyle’ rental environment.
Responsibilities
- Qualify new applicants and guide them through the lettings process from initial enquiry to tenancy agreement and move in.
- Arrange and conduct property viewings with professionalism and enthusiasm and in depth knowledge of our BTR developments and amenities.
- Handle inbound inquiries and generate interest through proactive marketing and networking.
- Negotiate tenancy terms to secure the best outcome for both Landlord and Tenant.
- Conduct referencing checks and ensure compliance with all relevant legislation is met.
- Deliver exceptional service to applicants, residents, and landlords.
- Manage client expectations effectively, aiming to exceed them every time.
- Collaborate with the BTR in‑house teams to ensure a seamless move‑in experience.
- Introduce new business opportunities.
Key Requirements
- Previous experience in lettings, sales or a customer‑facing sales role - BTR experience is advantageous but not necessary.
- Strong negotiation and sales skills with a customer‑centric approach.
- Excellent communication skills, both written and verbal.
- Ability to work independently and within a team.
- A proactive and driven attitude with a passion for property.
- Knowledge of relevant rental legislation and compliance.
- Proficiency in Microsoft Office and CRM software.
Benefits
- Employee assistance programme
- Competitive holiday allowance + public holidays
- Charity matching and payroll giving
- Contribution towards eye care tests
- Annual flu vaccination vouchers
- Birthday leave
- Health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Lettings Negotiator - Build to Rent in City of Westminster employer: Campions
Contact Detail:
Campions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator - Build to Rent in City of Westminster
✨Tip Number 1
Get to know the company inside out! Research Chestertons and their Build to Rent portfolio. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Attend property events or local meet-ups where you can connect with industry professionals. You never know who might have a lead on a job or offer some insider tips.
✨Tip Number 3
Practice your negotiation skills! Since this role is all about securing the best outcomes for landlords and tenants, brush up on your negotiation techniques. Role-play with friends or family to build confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Chestertons team.
We think you need these skills to ace Lettings Negotiator - Build to Rent in City of Westminster
Some tips for your application 🫡
Show Your Passion for Property: When writing your application, let your enthusiasm for the property market shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about being a Lettings Negotiator and helping people find their perfect home.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the role. Highlight any relevant experience in lettings or customer service, and don’t forget to mention your negotiation skills. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Chestertons!
How to prepare for a job interview at Campions
✨Know Your Properties
Before the interview, make sure you research the Build to Rent properties that Chestertons manages. Familiarise yourself with their features, amenities, and what makes them stand out in the market. This knowledge will help you demonstrate your enthusiasm and expertise during the interview.
✨Showcase Your Negotiation Skills
Prepare examples of past experiences where you've successfully negotiated terms or closed deals. Be ready to discuss your approach to negotiation and how you ensure a win-win outcome for both landlords and tenants. This will highlight your suitability for the role.
✨Practice Customer-Centric Scenarios
Think about how you would handle various customer interactions, from qualifying new applicants to managing client expectations. Practising these scenarios can help you articulate your customer-focused approach clearly, which is crucial for this role.
✨Dress the Part
First impressions matter! Dress professionally to reflect the modern and customer-focused environment at Chestertons. A smart appearance will show that you take the opportunity seriously and are ready to represent the company well.