At a Glance
- Tasks: Manage property developments, ensuring safety and community engagement for residents.
- Company: FirstPort, the UK's leading property management company with a strong reputation.
- Benefits: Competitive salary, private medical insurance, pension contributions, and exclusive discounts.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Make a real difference in residents' lives while building a vibrant community.
- Qualifications: Passion for customer service, strong communication skills, and basic IT proficiency.
The predicted salary is between 12589 - 12589 £ per year.
Location: Chipping Norton, Oxfordshire
Salary: £12,589.20 per annum, plus benefits
Hours: Monday, Wednesday and Friday 9am-3pm (18 hours per week)
Who are we? FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies. FirstPort is a member of the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS). As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman.
Main Responsibilities
- Maintain a high profile around the development / office, ensure our residents are checked within our requirements.
- Carry out daily checks ensuring the building is safe and secure, maintain records in line with internal procedures, ensure all data is protected and kept secure at all times.
- Keep all communal areas, gardens and grounds clean and maintained through effective management of contractors.
- Be responsible for all works being completed, raising orders, managing contractors, monitoring progress and signing off completion.
- Encourage and support the formation of a Residents Association, and work with them to enhance the customer experience for residents, helping build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
- Build and maintain links with residents' family members, local authorities; doctors, social workers, health authority etc as required and appropriate.
- In the event of an emergency, call the appropriate response team or authorities.
- Assist with sales listed with our partner company Retirement Homesearch, make new residents feel welcome and help them settle in; where possible being present to welcome them.
- Work across your local peer team of Development Managers for advice and day to day support and travel to team / company meetings on a monthly / annual basis.
About you
- Customer service - a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.
- Communication - a natural communicator, with the ability to resolve issues and complaints effectively.
- Health & Safety - an understanding of the importance of health & safety, experience of dealing with challenging or emergency situations.
- IT - able to operate Microsoft Office applications, and confident in learning new systems.
- Administration - organised, methodical and experienced of keeping accurate records.
- Personal - an outgoing personality, with the ability to build professional relationships with colleagues and customers, self‑motivated, pro‑active, team oriented, and innovative.
The Benefits
Our customers deserve the best and the same applies to our people. We’ll provide you with all the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on‑boarding process.
Visiting Development Manager in Chipping Norton employer: Campions
FirstPort is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in the picturesque Chipping Norton, Oxfordshire, we provide our team with comprehensive training, competitive salaries, and a range of benefits including private medical insurance and discounted gym memberships. Join us to make a meaningful impact in property management while enjoying a collaborative environment that values diversity and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Visiting Development Manager in Chipping Norton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to current employees at FirstPort. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for that interview! Research FirstPort and understand their values and mission. Think about how your experience aligns with their needs, especially in customer service and community building. Practise common interview questions and come up with examples that showcase your skills.
✨Tip Number 3
Show your personality! FirstPort is looking for someone outgoing and team-oriented, so let your true self shine during interviews. Share your passion for customer service and any creative ideas you have for enhancing resident experiences. They want to see how you can contribute to their community!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining FirstPort. Don’t forget to follow up after applying; a quick email can keep you on their radar!
We think you need these skills to ace Visiting Development Manager in Chipping Norton
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your love for providing top-notch customer service in your application. We want to see how you’ve gone above and beyond for customers in the past, so share those stories!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Visiting Development Manager role. We love seeing that extra effort!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Campions
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Visiting Development Manager. Familiarise yourself with FirstPort's values and how they align with your own customer service philosophy. This will help you demonstrate your passion for the role.
✨Showcase Your Communication Skills
As a natural communicator, be prepared to discuss how you've effectively resolved issues in the past. Think of specific examples where your communication skills made a difference, especially in face-to-face situations. This will highlight your ability to build relationships with residents and colleagues.
✨Demonstrate Your Organisational Skills
Since the role requires keeping accurate records and managing contractors, come prepared with examples of how you've successfully organised tasks or projects in previous roles. Mention any tools or systems you’ve used to stay organised, as this shows your proactive approach.
✨Prepare for Health & Safety Questions
Given the importance of health and safety in this role, brush up on relevant regulations and best practices. Be ready to discuss how you've handled challenging or emergency situations before, showcasing your ability to remain calm and effective under pressure.
