At a Glance
- Tasks: Design and deliver impactful learning experiences to boost performance in our estate agency network.
- Company: Join a dynamic team focused on developing talent and enhancing customer outcomes.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and career advancement.
- Why this job: Make a real difference by empowering others and driving business success.
- Qualifications: Experience in Learning & Development or training roles, with strong facilitation skills.
The predicted salary is between 39000 - 45000 € per year.
Location: Euston / Hybrid
Salary: £39,000 - £45,000
Hours: Monday to Friday, 09:00 – 17:00
Contract: 12 month FTC
About the Role
Are you passionate about developing people and improving performance where it really matters? We’re looking for a L&D Specialist to design and deliver high-impact, practical learning across our estate agency network. This is a hands-on role combining facilitation, coaching, and learning design. All underpinned by a structured skills framework and driven by real business performance outcomes. You’ll work closely with leaders and frontline teams to build capability in sales, lettings, property management, compliance, and leadership, ensuring learning translates directly into better customer outcomes and stronger commercial performance.
Key Responsibilities
- Partner with senior leaders and operational managers to identify capability gaps using KPIs, customer insight, and compliance data
- Translate performance data into clear, prioritised learning and development needs aligned to business objectives
- Design and deliver engaging, practical, skills-based training across Sales, Lettings, Property Management, and Branch Management roles
- Create blended learning solutions including workshops, virtual sessions, coaching guides, role plays, job aids, and microlearning content
- Facilitate high-impact training sessions focused on real-world application and measurable performance improvement
- Deliver structured onboarding programmes that accelerate new starter confidence, capability, and speed to competence
- Support acquisition onboarding, ensuring smooth integration of new colleagues into systems, standards, and culture
- Design and deliver targeted performance booster programmes focused on key commercial skills such as conversion, pipeline, and negotiation
- Provide live coaching in branch environments, including call listening, valuations, shadowing, and structured feedback
- Embed compliance, customer experience, and professional standards across all learning activity (CPRs, AML, TPO/PRS, Propertymark)
- Measure and evaluate learning impact using behavioural and business metrics, continuously refining programmes to improve performance outcomes
Skills & Experience
- Proven experience in Learning & Development, estate agency, or a performance-focused training role
- Strong track record of designing and delivering training that drives measurable behavioural and performance improvement
- Confident facilitator with experience delivering engaging, practical, skills-based training in live and virtual environments
- Ability to translate business KPIs, customer insight, and compliance data into clear learning priorities
- Strong stakeholder management skills, with experience influencing senior leaders and operational managers
- Commercial awareness of estate agency performance drivers including conversion, pipeline management, fees, and customer experience
- Experience building blended learning solutions (workshops, digital content, job aids, role play, microlearning)
- Understanding of onboarding and accelerated performance programmes for new starters and acquisitions
- Knowledge of compliance frameworks including CPRs, AML, Estate Agents Act, and industry codes of practice
- Strong organisational and analytical skills, with the ability to evaluate training impact using data and performance metrics
Learning & Development Specialist in Slough employer: Campions Group
As a Learning & Development Specialist at our Euston-based company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer a competitive salary, flexible hybrid working arrangements, and the opportunity to make a tangible impact on our estate agency network through innovative training solutions. Join us to be part of a team that values collaboration, continuous improvement, and the professional advancement of its members.
StudySmarter Expert Advice🤫
We think this is how you could land Learning & Development Specialist in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs, especially in areas like sales and customer experience.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to refine your responses. Focus on demonstrating your ability to drive performance improvement through learning.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Learning & Development Specialist in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Learning & Development Specialist. Highlight your experience in designing and delivering training, and don’t forget to mention any specific skills that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about L&D and how your background makes you the perfect fit for our team. Be sure to connect your experiences with the key responsibilities outlined in the job description.
Showcase Your Impact:When detailing your past roles, focus on measurable outcomes. We love numbers! Share examples of how your training initiatives improved performance or customer satisfaction, as this aligns perfectly with our focus on real business performance outcomes.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Campions Group
✨Know Your Stuff
Before the interview, dive deep into the company’s values and the specifics of the Learning & Development role. Familiarise yourself with their training methods and any recent initiatives they've launched. This will help you tailor your answers and show that you're genuinely interested in how you can contribute.
✨Showcase Your Experience
Prepare to discuss specific examples from your past roles where you've successfully designed and delivered training programmes. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting measurable outcomes that demonstrate your impact on performance improvement.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to L&D, their current challenges, and how they measure success. This not only shows your interest but also helps you assess if the company is the right fit for you.
✨Be Ready to Demonstrate
Since this role involves facilitation and coaching, be prepared to showcase your skills during the interview. You might be asked to conduct a mini-training session or role-play a scenario. Practise delivering a short training segment beforehand to feel confident and ready to impress.
