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- Tasks: Assist in managing tenancy administration, including agreements and client queries.
- Company: Join Chestertons, a respected London estate agency with over 200 years of experience.
- Benefits: Enjoy hybrid working, competitive holidays, health plans, and birthday leave.
- Why this job: Be part of a dynamic team in a fast-growing agency with a strong reputation.
- Qualifications: Proactive, organised, and knowledgeable about tenancy legislation required.
- Other info: We value diversity and welcome applications from all backgrounds.
The predicted salary is between 20800 - 24800 £ per year.
Hours: 40 hours a week, Monday to Friday (Hybrid working after settling in period)
Location: Tower Bridge
Salary: £26,000 - £31,000 + 5% commission (DOE)
We are looking for an exceptional Coordinator to contribute to the smooth and efficient running of the department, assisting the team in effectively executing administrative aspects of tenancy associated administration. This will include new deals, change of sharers, renewals and tenancy terminations.
Main Duties- Preparation of tenancy agreements and other associated documentation within specified time frame
- Dealing with basic / standard client and tenant queries.
- Referring complex negotiation queries promptly to the relevant negotiator/Tenancy Consultant
- Notifying team leader / head of department of any negotiation or compliance issues
- Regular review of lettings processes to ensure these are followed at all times
- Awareness and application of non-standard tenancy processes: third party deposit payer, landlord own deposits, landlord own agreement, deed of assignment etc
- Monitoring of right to rent documentation and ensuring time limited visas are recorded for re-checks
- Proactive, highly motivated and confident
- Strong organisational, time management and customer service skills
- Ability to work as part of a team – both tenancy services team and also branches
- Good working knowledge of lettings and tenancy legislation and contract requirements
About The Company
Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Perks That Make a DifferenceBenefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Seniority level Not ApplicableEmployment type Full-time
Job function Administrative
Senior Tenancy Coordinator employer: Campions Group
Contact Detail:
Campions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Tenancy Coordinator
✨Tip Number 1
Familiarise yourself with the specific tenancy legislation and contract requirements mentioned in the job description. This knowledge will not only help you stand out but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your organisational and time management skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will highlight your ability to handle the administrative aspects of the position.
✨Tip Number 3
Network with current or former employees of Campions Group or Chestertons. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare to discuss your proactive approach to problem-solving, especially in relation to client and tenant queries. Being able to articulate your strategies for handling complex situations will set you apart from other candidates.
We think you need these skills to ace Senior Tenancy Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in tenancy coordination and administrative roles. Emphasise your organisational skills and any knowledge of lettings and tenancy legislation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and customer service skills. Mention specific examples of how you've successfully managed tenancy processes or resolved client queries in the past.
Highlight Relevant Skills: In your application, clearly outline your strong organisational and time management skills. Mention your ability to work as part of a team and your familiarity with tenancy documentation and compliance issues.
Show Enthusiasm for the Company: Research Campions Group and express your excitement about their growth and commitment to diversity. Mention why you want to be part of their team and how you can contribute to their success.
How to prepare for a job interview at Campions Group
✨Know Your Tenancy Legislation
Brush up on your knowledge of lettings and tenancy legislation. Being able to discuss relevant laws and regulations confidently will show that you are well-prepared and understand the industry.
✨Demonstrate Organisational Skills
Prepare examples of how you've effectively managed multiple tasks or projects in the past. Highlighting your organisational skills will be crucial, as the role requires handling various administrative aspects of tenancy.
✨Showcase Customer Service Experience
Be ready to discuss your experience in customer service. The ability to handle client and tenant queries is essential, so share specific instances where you provided excellent service or resolved issues.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
