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For Companies At a Glance
- Tasks: Negotiate tenancy renewals and build strong relationships with lettings teams.
- Company: Join Campions, a fast-growing estate agency group in the UK.
- Benefits: Enjoy competitive salary, flexible working, and unique perks like birthday leave.
- Why this job: Make a real impact in the London lettings market while providing exceptional customer service.
- Qualifications: Strong organisational skills and a passion for customer service are essential.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 29000 - 32000 £ per year.
Overview
Senior/Associate Tenancy Consultant – Chestertons Estate Agency
Hours: 40 hours a week, Monday to Friday worked flexibly between 8.30am and 6pm (Hybrid working after settling in period)
Location: Tower Bridge
Salary: £29,000 - £32,000 per annum plus benefits
A fantastic opportunity has arisen to join our established Tenancy Services team. Based at our Tower Bridge office, we are looking for someone with bags of energy, who takes pride in providing exceptional customer service, 100% of the time.
Key ResponsibilitiesWe are looking for an exceptional Renewals Consultant to join our team in effectively negotiating renewals and change of occupancies. The ideal candidate will have high attention to detail, an enthusiasm for the London lettings market and will have a track record of providing excellent customer service.
Your Main Duties Will Include- Negotiating terms between the parties for replacement Tenants and Renewals and providing the relevant advice
- Build and maintain strong and effective working relationships with our lettings teams
- Adhere to department minimum standards relating to time management, workload and file accuracy
- Progressing replacement tenancies and Renewals in a timely manner ensuring documentation is produced to a high standard and completed within required time frames
- Maintain and develop relevant compliance and legislative knowledge
We are looking for a proactive and highly motivated individual with strong organisational and time management skills. The ideal candidate will be confident, with excellent and accurate written communication abilities and a commitment to providing outstanding customer service. You should be capable of handling multiple tasks simultaneously and effectively, possess a high level of IT proficiency, and demonstrate meticulous attention to detail. A thorough working knowledge of lettings and tenancy legislation, along with contract requirements, is essential for success in this role.
About The CompanyCampions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Perks That Make a DifferenceBenefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Senior/Associate Tenancy Consultant employer: Campions Group
Contact Detail:
Campions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior/Associate Tenancy Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the lettings market and let them know you're on the hunt for a Senior/Associate Tenancy Consultant role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy legislation and compliance. Show off your expertise and enthusiasm for the London lettings market, and don’t forget to highlight your customer service skills – they’re key for this role!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience and how it aligns with the responsibilities of a Tenancy Consultant. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 4
Don’t just apply anywhere; apply through our website! It shows you're genuinely interested in joining our team at Campions. Plus, it gives us a chance to see your application in the best light possible. Let’s get you that dream job!
We think you need these skills to ace Senior/Associate Tenancy Consultant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the London lettings market shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about joining our team and making a difference.
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their information clearly and accurately, reflecting the high standards we uphold.
Highlight Your Customer Service Skills: We’re all about exceptional customer service, so don’t forget to showcase your experience in this area. Share specific examples of how you’ve gone above and beyond for clients in the past – it’ll help us see how you can contribute to our team.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with Campions.
How to prepare for a job interview at Campions Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the London lettings market and tenancy legislation. Being able to discuss current trends and regulations will show that you're not just interested in the role, but that you’re also well-informed and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about specific situations where you went above and beyond for a client, as this is crucial for a role that revolves around building strong relationships.
✨Demonstrate Attention to Detail
Since the role requires high accuracy in documentation and file management, be ready to discuss how you ensure precision in your work. You might want to mention any tools or methods you use to keep track of details and deadlines.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it’s a great way to engage with your interviewers!
