At a Glance
- Tasks: Manage a diverse portfolio of properties and deliver top-notch service to landlords and tenants.
- Company: Join Chestertons, a respected London estate agency with over 200 years of experience.
- Benefits: Enjoy competitive salary, hybrid working, and unique perks like birthday leave and health cash plans.
- Other info: Be part of a collaborative team committed to exceptional service and inclusivity.
- Why this job: Take on a senior role with real influence and opportunities for career growth.
- Qualifications: 1-3 years in property management and strong knowledge of property legislation required.
The predicted salary is between 32000 - 37000 € per year.
We are seeking an experienced Property Management Consultant or Senior Level to join our London Property Management team based in Islington. This is a key role managing a portfolio of approximately 100-120 properties, delivering a high-quality, compliant, and customer-focused service to both landlords and tenants. In addition to portfolio management, you will play an important role in mentoring and supporting Property Managers, helping to drive team performance and maintain exceptional service standards.
Key Responsibilities
- Portfolio Management & Customer Experience
- Act as the main point of contact for landlords and tenants throughout the tenancy lifecycle
- Deliver a professional, responsive, and customer-focused service
- Provide advice on maintenance, compliance, and legislation
- Maintenance & Compliance
- Manage maintenance issues through to resolution
- Oversee contractors, scrutinise quotes, and manage invoicing
- Maintain strong knowledge of current property legislation
- Property Visits
- Conduct regular property visits and provide detailed reports
- Communicate findings and recommendations clearly to landlords
- Deposits & Arrears
- Negotiate deposit returns and manage disputes
- Monitor and manage rent arrears, including court processes where required
- Team Leadership & Mentoring
- Support and mentor Property Managers across their portfolios
- Act as an escalation point for queries and low-level complaints
- Assist with onboarding and training of new team members
- Collaboration & Business Growth
- Work closely with Lettings teams to support business objectives
- Identify opportunities to promote additional services and generate revenue
- Contribute to a positive, collaborative team culture
About You
- Minimum 1-3 years’ experience in property management
- Strong understanding of property legislation, including the Housing Act
- Excellent communication and relationship-building skills
- Highly organised with strong attention to detail
- Confident problem-solver with the ability to remain calm under pressure
- Experience mentoring or supporting junior colleagues is highly desirable
Why Join Us?
- Manage a high-value and diverse London property portfolio
- Take on a senior role with real influence and mentoring responsibility
- Be part of a collaborative, high-performing team
- Opportunities for career progression and development
- Competitive salary and benefits package
If you’re ready to take the next step in your property management career, apply now and join a team committed to delivering exceptional service.
Property Manager - Fixed Term Contract employer: Campions Group
Chestertons is an esteemed employer in the property management sector, offering a dynamic and collaborative work environment in Islington. With a strong focus on employee growth, you will have the opportunity to manage a diverse portfolio while mentoring junior colleagues, all supported by a competitive salary and comprehensive benefits package. Join us to be part of a respected team that values exceptional service and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager - Fixed Term Contract
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to someone at Chestertons.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of property legislation and customer service best practices. Be ready to share examples of how you've successfully managed properties and resolved tenant issues in the past.
✨Tip Number 3
Show off your mentoring skills! If you’ve supported junior colleagues before, make sure to highlight this experience during interviews. Chestertons values team leadership, so demonstrate how you can contribute to their collaborative culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Chestertons team.
We think you need these skills to ace Property Manager - Fixed Term Contract
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your experience in property management, especially any mentoring or leadership roles you've had. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your experience aligns with our values at Chestertons. Keep it professional but let your personality show through!
Showcase Your Communication Skills:Since this role involves a lot of interaction with landlords and tenants, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, we want to see how you connect with people.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Chestertons!
How to prepare for a job interview at Campions Group
✨Know Your Portfolio Inside Out
Before the interview, make sure you’re familiar with property management best practices and current legislation. Brush up on the Housing Act and any recent changes that could affect landlords and tenants. This will show your expertise and readiness to manage a diverse portfolio.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Think about specific situations where you resolved issues for landlords or tenants. This will demonstrate your ability to maintain high service standards, which is crucial for this role.
✨Highlight Your Mentoring Experience
Since mentoring junior colleagues is a key part of the job, be ready to discuss your experience in this area. Share stories about how you’ve supported team members in the past, and what strategies you used to help them grow. This will illustrate your leadership potential.
✨Prepare Questions About Team Collaboration
Think of insightful questions to ask about how the property management team collaborates with lettings teams. This shows your interest in contributing to business growth and a positive team culture. It also gives you a chance to assess if the company’s values align with yours.
