At a Glance
- Tasks: Manage office operations, support sales, and provide exceptional customer service.
- Company: Join Chestertons, a leading estate agency with over 200 years of experience.
- Benefits: Enjoy competitive salary, holiday allowance, and unique perks like birthday leave.
- Why this job: Make a real impact in the property industry while developing your skills.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Be part of a diverse team in a dynamic and inclusive workplace.
The predicted salary is between 26000 - 28000 Β£ per year.
Location: Notting Hill
Hours: Office based Monday to Friday 8:30 am - 6:00 pm
Salary: Β£26,000 - Β£28,000 + commission
Are you a dynamic individual with a flair for exceptional customer service? Do you excel in fast-paced environments and enjoy managing various tasks? If youβre eager to make an impact in the thriving world of property lettings, we want to hear from you!
Overview Of Key Duties
- Administrative Support
- Document Management: Handle documentation related to property sales, including listings and pre-offer information.
- Data Entry: Update and maintain databases with property details, client information, and transaction records.
- Scheduling: Coordinate client appointments, property viewings, and manage the office calendar.
- Correspondence: Manage communications, including emails, phone calls, and mail, ensuring timely responses.
- Client Interaction: Greet clients, address inquiries, and provide detailed information about properties and services.
- Problem Resolution: Resolve client issues or complaints promptly and professionally, maintaining high satisfaction levels.
- Property Listings: Assist in preparing and updating property listings, ensuring accuracy both online and in-office.
- Promotional Activities: Support marketing efforts, including preparing promotional materials and organizing local events.
- Reporting: Generate and distribute sales performance reports to the management team.
- Office Management: Keep the office organized, stocked with supplies, and ensure a professional environment.
- Coordination: Serve as a liaison between the sales team and other departments, fostering effective communication and collaboration.
- Compliance: Ensure all transactions and activities adhere to relevant regulations and company policies.
- CRM Systems: Utilize CRM systems to track client interactions and manage data efficiently.
- Software Proficiency: Use office software (e.g., Microsoft Office Suite) and industry-specific tools effectively.
About The Company
Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Perks And Benefits
Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Office Coordinator - Sales employer: Campions Group
Contact Detail:
Campions Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Office Coordinator - Sales
β¨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Office Coordinator role. You never know who might have a lead or can put in a good word for you!
β¨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your skills in customer service and office management. Engage with industry-related content to show you're active and interested.
β¨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to sales support and client interaction. Use the STAR method to structure your answers and showcase your problem-solving skills.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our dynamic team at Chestertons. Donβt miss out on this opportunity!
We think you need these skills to ace Office Coordinator - Sales
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We love dynamic individuals, so donβt be afraid to showcase your flair for customer service and how you handle fast-paced environments.
Tailor Your Application: Make sure to tailor your application to the Office Coordinator role. Highlight your experience with document management, scheduling, and client interaction. We want to see how your skills align with what weβre looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, especially in a busy office environment!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. We canβt wait to hear from you!
How to prepare for a job interview at Campions Group
β¨Know Your Stuff
Before the interview, make sure youβre familiar with Chestertons and its role in the property market. Brush up on their services, recent news, and their approach to customer service. This will show your genuine interest and help you answer questions more confidently.
β¨Showcase Your Customer Service Skills
Since the role involves exceptional customer service, prepare examples from your past experiences where youβve successfully resolved client issues or provided outstanding service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
β¨Be Organised and Proactive
As an Office Coordinator, organisation is key. Bring a notepad or device to jot down important points during the interview. Also, think of ways you can improve office processes or enhance client interactions, and be ready to share these ideas.
β¨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. For example, ask about how they measure success in the Office Coordinator role.