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- Tasks: Drive business growth and build strong client relationships in the lettings sector.
- Company: Join Chestertons, a respected London estate agency with over 200 years of experience.
- Benefits: Enjoy competitive salary, generous holiday allowance, and unique perks like birthday leave.
- Why this job: Be a trusted advisor and make a real impact in a dynamic, fast-paced environment.
- Qualifications: Experience in lettings, business development, and excellent communication skills required.
- Other info: Join a diverse team committed to inclusivity and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview: This role will play a central role in growing Chestertons Key Clients portfolio. The position is responsible for winning new business, deepening existing client relationships, and developing strong stakeholder partnerships. The successful candidate will act as a trusted advisor, ensuring every interaction reinforces Chestertons' reputation for excellence, integrity, and results.
Details:
- Department: Key Clients
- Hours: Monday – Friday 9am – 6pm
- Location: Mayfair / Roaming
- Salary: Competitive Basic with Bonus/Commission scheme
Responsibilities:
- Business Development: Identify and pursue new business opportunities across key client segments. Develop tailored proposals and pitches that meet the needs of high-value clients and corporate partners. Maintain a strong pipeline of prospects through networking, referrals, and industry engagement.
- Client Relationship Management: Serve as one of the main points of contact for allocated key clients, providing proactive, personalised service. Anticipate client needs and ensure seamless delivery of Chestertons’ property services. Monitor client satisfaction and take ownership of resolving issues effectively.
- Stakeholder Engagement: Build and maintain strong working relationships with internal stakeholders (e.g. branch directors, lettings, sales, property management). Partner with external stakeholders including corporate relocation firms, developers, and business partners. Represent Chestertons at client meetings, events, and networking forums.
- Strategy & Reporting: Contribute to the Key Clients Team’s growth strategy by identifying market trends and opportunities. Track, measure, and report on business development activities and client engagement outcomes. Collaborate with marketing to deliver targeted campaigns for client acquisition and retention.
Skills & Experience:
- Proven track record and knowledge of lettings life cycle, business development, client relationship management, or stakeholder engagement.
- Strong commercial acumen and ability to identify opportunities for growth.
- Excellent communication, negotiation, and presentation skills.
- High level of professionalism with the ability to build trust with senior-level clients and partners.
- Well-organised, proactive, and able to manage multiple projects simultaneously.
- Knowledge of London property market.
Personal Attributes:
- Client-focused mindset with a commitment to service excellence.
- Self-motivated, resilient, and results-driven.
- Natural relationship builder and networker.
- Collaborative team player with strong interpersonal skills.
- Adaptable and able to thrive in a fast-paced environment.
About The Company: Chestertons is a London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer. We welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace.
Relationship Development Manager – Lettings in London employer: Campions Group
Contact Detail:
Campions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Development Manager – Lettings in London
✨Network Like a Pro
Get out there and mingle! Attend industry events, join local property groups, and connect with potential clients on LinkedIn. The more people you meet, the better your chances of landing that dream role.
✨Show Off Your Expertise
When you get the chance to chat with someone in the industry, don’t hold back! Share your insights about the lettings market and demonstrate your knowledge. This will position you as a trusted advisor and make you memorable.
✨Follow Up Like a Boss
After meeting someone or having a great conversation, drop them a quick follow-up message. It shows you're proactive and genuinely interested in building that relationship. Plus, it keeps you on their radar!
✨Apply Through Our Website
Don’t forget to check out our website for job openings! Applying directly through us not only shows your enthusiasm but also gives you a better chance of being noticed by the hiring team. Let’s get you that job!
We think you need these skills to ace Relationship Development Manager – Lettings in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Relationship Development Manager role. Highlight your experience in lettings and client relationship management, showing us how you can contribute to growing our Key Clients portfolio.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your successes! Include specific examples of how you've won new business or deepened client relationships in your previous roles. Numbers and results speak volumes!
Be Personable: Remember, this role is all about building relationships. Let your personality shine through in your application. We’re looking for someone who can connect with clients and stakeholders, so a friendly tone can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Campions Group
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the lettings life cycle and the London property market. Being able to discuss current trends and how they impact client needs will show that you're not just interested in the role but also invested in the industry.
✨Tailor Your Approach
When preparing for the interview, think about how you can tailor your responses to reflect the specific needs of Chestertons' key clients. Prepare examples of how you've successfully developed client relationships or won new business in the past, and be ready to discuss how you can apply those experiences here.
✨Showcase Your Networking Skills
Since this role involves a lot of stakeholder engagement, be prepared to talk about your networking strategies. Share specific instances where you've built strong relationships with clients or partners, and how those connections have led to successful outcomes.
✨Demonstrate Your Client-Focused Mindset
During the interview, emphasise your commitment to service excellence. Discuss how you anticipate client needs and resolve issues proactively. This will help convey that you understand the importance of maintaining high client satisfaction, which is crucial for the role.
