At a Glance
- Tasks: Manage a diverse portfolio of properties and deliver top-notch service to landlords and tenants.
- Company: Join Chestertons, a respected London estate agency with over 200 years of experience.
- Benefits: Enjoy competitive salary, hybrid working, and a range of unique perks.
- Other info: Be part of a collaborative team committed to exceptional service and inclusivity.
- Why this job: Take on a senior role with real influence and opportunities for career growth.
- Qualifications: 1-3 years in property management and strong communication skills required.
The predicted salary is between 32000 - 37000 £ per year.
We are seeking an experienced Property Management Consultant or Senior Level to join our London Property Management team based in Islington. This is a key role managing a portfolio of approximately 100-120 properties, delivering a high-quality, compliant, and customer-focused service to both landlords and tenants.
In addition to portfolio management, you will play an important role in mentoring and supporting Property Managers, helping to drive team performance and maintain exceptional service standards.
Key Responsibilities- Act as the main point of contact for landlords and tenants throughout the tenancy lifecycle
- Deliver a professional, responsive, and customer-focused service
- Provide advice on maintenance, compliance, and legislation
- Manage maintenance issues through to resolution
- Oversee contractors, scrutinise quotes, and manage invoicing
- Maintain strong knowledge of current property legislation
- Conduct regular property visits and provide detailed reports
- Communicate findings and recommendations clearly to landlords
- Negotiate deposit returns and manage disputes
- Monitor and manage rent arrears, including court processes where required
- Support and mentor Property Managers across their portfolios
- Act as an escalation point for queries and low-level complaints
- Assist with onboarding and training of new team members
- Work closely with Lettings teams to support business objectives
- Identify opportunities to promote additional services and generate revenue
- Contribute to a positive, collaborative team culture
- Minimum 1-3 years’ experience in property management
- Strong understanding of property legislation, including the Housing Act
- Excellent communication and relationship-building skills
- Highly organised with strong attention to detail
- Confident problem-solver with the ability to remain calm under pressure
- Experience mentoring or supporting junior colleagues is highly desirable
- Manage a high-value and diverse London property portfolio
- Take on a senior role with real influence and mentoring responsibility
- Be part of a collaborative, high-performing team
- Opportunities for career progression and development
- Competitive salary and benefits package
If you’re ready to take the next step in your property management career, apply now and join a team committed to delivering exceptional service.
Property Manager - Fixed Term Contract in London employer: Campions Group
Chestertons is an esteemed employer in the property management sector, offering a dynamic and collaborative work environment in Islington. With a strong focus on employee growth, you will have the opportunity to manage a diverse portfolio while mentoring junior colleagues, all supported by a competitive salary and comprehensive benefits package. Join a company with over 200 years of expertise, where your contributions are valued and career progression is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager - Fixed Term Contract in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you directly to a hiring manager.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in property management. This will help you tailor your responses and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice your communication skills! As a Property Manager, you'll need to convey information clearly and effectively. Consider doing mock interviews with friends or using online resources to refine your pitch and responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about wanting to join our fantastic team at Chestertons.
We think you need these skills to ace Property Manager - Fixed Term Contract in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your experience in property management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your experience aligns with our values at Chestertons. Keep it professional but let your personality show through.
Showcase Your Communication Skills:Since this role involves a lot of interaction with landlords and tenants, make sure to demonstrate your excellent communication skills in your application. We love candidates who can convey information clearly and build strong relationships!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Campions Group
✨Know Your Portfolio Inside Out
Before the interview, make sure you’re familiar with property management principles and the specific portfolio you’ll be handling. Brush up on relevant legislation like the Housing Act, as this will show your expertise and readiness to manage a diverse range of properties.
✨Showcase Your Customer Service Skills
Since the role involves acting as the main point of contact for landlords and tenants, prepare examples that highlight your customer service experience. Think about times when you resolved issues or improved client satisfaction, as this will demonstrate your ability to deliver a high-quality service.
✨Prepare for Team Leadership Questions
As mentoring is a key part of the role, be ready to discuss your leadership style and experiences. Have specific examples of how you’ve supported or trained junior colleagues, and think about how you can contribute to a positive team culture at Chestertons.
✨Practice Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, especially regarding maintenance issues or tenant disputes. Prepare to walk through your thought process in resolving these scenarios, showcasing your calmness under pressure and your ability to negotiate effectively.
