At a Glance
- Tasks: Manage properties, solve maintenance issues, and deliver exceptional service to clients.
- Company: Join Chestertons, a respected London estate agency with over 200 years of experience.
- Benefits: Enjoy competitive salary, holiday allowance, health plans, and birthday leave.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in property management.
- Qualifications: Previous property management experience and strong organisational skills required.
The predicted salary is between 32000 - 34000 £ per year.
Location: Knightsbridge
Hours: 40 hours per week, Monday – Friday (hybrid role once settling period has been passed)
Salary: £32,000 – £34,000 + Commission
We are currently recruiting for a Property Manager to join our thriving Property Management Department. The ideal candidate will have previous experience in property management and thrive working under pressure. We are looking for an energetic individual who takes pride in delivering exceptional service levels and enjoys a fast‑paced, high‑volume environment.
Main Duties
- Embrace the Chestertons brand and core values
- Protect our Client’s Asset and work in their best interests
- Retain Management on the Portfolio
- Prioritise and troubleshoot key maintenance issues (floods, boilers, leaks and appliances)
- Scrutinise quotes on behalf of the client
- Understand how to add value when sending an inspection report
- Negotiate deposit deductions in a fair and efficient manner within required timeframes
- Understand KPI’s required for the role
- Leave notes on RPS and attach documents to letters folder consistently
- Set and follow up on tasks consistently to assist with personal management of issues and support colleagues in your absence
- Develop understanding of client accounts and statements
- Attend local branch and participate in morning meetings as per rota and fulfil inspection requirements
- Attend weekly 1:1 meetings with Senior leadership team
- Understand roles of supporting departments (lettings, compliance, accounts, tenancy progression) and when to contact them
- Support others’ growth and development
- Ensure current portfolio is fully compliant (e.g., EICR, Gas Safety Certificate)
- Inform Tenants and Landlords about the end‑of‑tenancy process
- Provide guidance on the process of deposit dilapidations
Attributes
- Can work under pressure – understand where to seek support / how to escalade complaints
- Good organisational and time‑management skills
- Seek work where capacity exists
- Self‑awareness of knowledge gaps
- Provide excellent customer service in every interaction with internal colleagues and external clients
- Show high engagement and willingness to learn
About The Company
Chestertons: Established for over 200 years, Chestertons is a successful London‑based estate agency with over 30 branches across the capital. We are a highly‑respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Benefits
- Employee assistance programme
- Competitive holiday allowance + public holidays
- Charity matching and payroll giving
- Contribution towards eye care tests
- Annual flu vaccination vouchers
- Birthday leave
- Health cash plan
- Range of other additional benefits linked to specific job grades
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status or disability status.
Property Manager in London employer: Campions Group
Chestertons offers an exceptional work environment for Property Managers in the prestigious location of Knightsbridge, where employees benefit from a competitive salary, hybrid working options, and a strong emphasis on professional development. With a commitment to employee well-being through initiatives like an employee assistance programme and generous holiday allowances, Chestertons fosters a dynamic and inclusive culture that values exceptional service and teamwork, making it an ideal place for those seeking a rewarding career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially when it comes to delivering exceptional service levels.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and genuine, so don’t just memorise answers—make them your own!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Chestertons.
We think you need these skills to ace Property Manager in London
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your previous experience in property management. We want to see how you've thrived under pressure and delivered exceptional service in fast-paced environments.
Embrace Our Values:Familiarise yourself with the Chestertons brand and core values. In your application, let us know how you align with these values and how you can contribute to our thriving Property Management Department.
Be Specific:When discussing your skills, be specific about your organisational and time-management abilities. We love candidates who can demonstrate how they prioritise tasks and manage their workload effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us at Campions.
How to prepare for a job interview at Campions Group
✨Know Your Property Management Stuff
Make sure you brush up on your property management knowledge before the interview. Understand key concepts like maintenance prioritisation, compliance requirements, and how to negotiate deposit deductions. This will show that you're not just a candidate, but someone who truly understands the role.
✨Show Off Your Customer Service Skills
Since delivering exceptional service is a big part of the job, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for clients or colleagues, as this will highlight your commitment to the Chestertons brand.
✨Demonstrate Your Organisational Skills
The role requires good organisational and time-management skills, so come prepared with examples of how you've managed multiple tasks or projects under pressure. Discuss any tools or methods you use to stay organised, as this will reassure them that you can handle the fast-paced environment.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the company's approach to client relationships, or how they measure success in the role. This shows that you're genuinely interested in the position and eager to contribute to the team's success.
