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For Companies At a Glance
- Tasks: Support the team with admin tasks, client interactions, and property management.
- Company: Join Chestertons, a respected estate agency with over 200 years of experience.
- Benefits: Enjoy competitive salary, holiday allowance, and unique perks like birthday leave.
- Why this job: Be part of a dynamic team and make a real impact in the property industry.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
The predicted salary is between 26000 - 27000 £ per year.
Location: London
Hours: Office based Monday to Friday 8:30 am - 6:00 pm
Salary: £26,000 + commission (OTE £27,300)
Overview Of Key Duties
- Administrative Support
- Document Management: Handle documentation related to property sales, including listings and pre‑offer information.
- Data Entry: Update and maintain databases with property details, client information, and transaction records.
- Scheduling: Coordinate client appointments, property viewings, and manage the office calendar.
- Correspondence: Manage communications, including emails, phone calls, and mail, ensuring timely responses.
- Client Interaction: Greet clients, address inquiries, and provide detailed information about properties and services.
- Problem Resolution: Resolve client issues or complaints promptly and professionally, maintaining high satisfaction levels.
- Property Listings: Assist in preparing and updating property listings, ensuring accuracy both online and in‑office.
- Promotional Activities: Support marketing efforts, including preparing promotional materials and organising local events.
- Reporting: Generate and distribute sales performance reports to the management team.
- Office Management: Keep the office organised, stocked with supplies, and ensure a professional environment.
- Coordination: Serve as a liaison between the sales team and other departments, fostering effective communication and collaboration.
- Compliance: Ensure all transactions and activities adhere to relevant regulations and company policies.
- CRM Systems: Utilize CRM systems to track client interactions and manage data efficiently.
- Software Proficiency: Use office software (e.g., Microsoft Office Suite) and industry‑specific tools effectively.
About The Company
Chestertons: Established for over 200 years, Chestertons is a successful London‑based estate agency with over 30 branches across the capital. We are a highly‑respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Perks That Make a Difference
Benefits
- Employee assistance programme
- Competitive holiday allowance + public holidays
- Charity matching and payroll giving
- Contribution towards eye care tests
- Annual flu vaccination vouchers
- Birthday leave
- Health cash plan and other additional benefits linked to specific job grades
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Office Coordinator in London employer: Campions Group
Contact Detail:
Campions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Office Coordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by researching Chestertons and understanding their values. Be ready to discuss how your skills in administrative support and customer service can contribute to their success. Show them you’re not just another applicant!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with a friend or use online resources to refine your answers. Focus on showcasing your problem-solving skills and ability to manage client interactions effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Chestertons team!
We think you need these skills to ace Office Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Coordinator role. Highlight relevant experience in administrative support, customer service, and any tech skills you have with CRM systems or office software.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're excited about joining Chestertons. Mention specific duties from the job description that resonate with you.
Showcase Your Communication Skills: Since this role involves a lot of client interaction and correspondence, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Campions Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Office Coordinator role. Familiarise yourself with the key duties like document management, scheduling, and client interaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to discuss your customer service experience. Think of specific examples where you've resolved issues or provided excellent service. This will demonstrate your ability to maintain high satisfaction levels, which is crucial for the job.
✨Be Ready to Discuss Technology Proficiency
The job requires using CRM systems and office software, so brush up on your tech skills. Be ready to talk about your experience with these tools and how you've used them to improve efficiency in previous roles. This will show that you can hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, company culture, or specific challenges the office faces. This not only shows your interest but also helps you determine if the company is the right fit for you.
