At a Glance
- Tasks: Manage client accounts and ensure smooth lettings transactions.
- Company: Join Chestertons, a leading name in residential lettings.
- Benefits: Competitive salary, hybrid working, and supportive team environment.
- Other info: Dynamic role with opportunities for growth in a vibrant office.
- Why this job: Be the go-to person for clients and make a real difference in their lettings experience.
- Qualifications: Strong attention to detail and excellent communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Location: Hyde Park / Hybrid
Hours: Monday to Friday, 08:30 - 18:00
Salary: £30,000 - £34,000
Chestertons is looking for a highly motivated Lettings Client Accountant to join our busy Residential Lettings Support team, based in our Hyde Park office. Reporting to the Head of Client Accounts and Client Accounts Manager, you will be responsible for managing a portfolio of clients and overseeing a range of lettings client accounting activities. You will ensure all transactions and queries are handled accurately, efficiently and in line with company procedures, while maintaining a high standard of service to landlords, tenants and internal stakeholders.
Key Responsibilities
- Raise rent and fee demands on a daily basis
- Allocate tenant receipts against outstanding demands
- Process new tenancies accurately and efficiently on the system
- Process deposit releases
- Monitor and chase tenant rent arrears
- Manage a portfolio of clients, acting as a dedicated point of contact
- Liaise with landlords and tenants on a daily basis, maintaining strong relationships and building trust
- Provide day-to-day support to front-office lettings branches and other departments
- Apply a good understanding of overseas landlord tax requirements
- Investigate client and account queries and take appropriate action to resolve them
- Ensure all tasks are completed accurately, efficiently and within agreed timescales
- Work collaboratively with the wider Client Accounts team to maintain high standards of service
Lettings Client Administrator employer: Campions Group
Campions Group is an excellent employer, offering a dynamic work environment in South West London where experienced property managers can thrive. With competitive pay, generous holiday allowances, and comprehensive health plans, we prioritise employee well-being and growth, fostering a culture of collaboration and support that empowers our team to excel in their roles.
