At a Glance
- Tasks: Design and deliver impactful learning experiences for our estate agency network.
- Company: Join a dynamic estate agency focused on growth and development.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and career advancement.
- Why this job: Make a real difference in training and development while enhancing customer outcomes.
- Qualifications: Experience in L&D or training roles, with strong facilitation skills.
The predicted salary is between 35000 - 45000 £ per year.
We’re looking for a L&D Specialist to design and deliver high-impact, practical learning across our estate agency network. This is a hands-on role combining facilitation, coaching, and learning design. All underpinned by a structured skills framework and driven by real business performance outcomes. You’ll work closely with leaders and frontline teams to build capability in sales, lettings, property management, compliance, and leadership, ensuring learning translates directly into better customer outcomes and stronger commercial performance.
Key Responsibilities
- Partner with senior leaders and operational managers to identify capability gaps using KPIs, customer insight, and compliance data.
- Translate performance data into clear, prioritised learning and development needs aligned to business objectives.
- Design and deliver engaging, practical, skills-based training across Sales, Lettings, Property Management, and Branch Management roles.
- Create blended learning solutions including workshops, virtual sessions, coaching guides, role plays, job aids, and microlearning content.
- Facilitate high-impact training sessions focused on real-world application and measurable performance improvement.
- Deliver structured onboarding programmes that accelerate new starter confidence, capability, and speed to competence.
- Support acquisition onboarding, ensuring smooth integration of new colleagues into systems, standards, and culture.
- Design and deliver targeted performance booster programmes focused on key commercial skills such as conversion, pipeline, and negotiation.
- Provide live coaching in branch environments, including call listening, valuations, shadowing, and structured feedback.
- Embed compliance, customer experience, and professional standards across all learning activity (CPRs, AML, TPO/PRS, Propertymark).
- Measure and evaluate learning impact using behavioural and business metrics, continuously refining programmes to improve performance outcomes.
Skills & Experience
- Proven experience in Learning & Development, estate agency, or a performance-focused training role.
- Strong track record of designing and delivering training that drives measurable behavioural and performance improvement.
- Confident facilitator with experience delivering engaging, practical, skills-based training in live and virtual environments.
- Ability to translate business KPIs, customer insight, and compliance data into clear learning priorities.
- Strong stakeholder management skills, with experience influencing senior leaders and operational managers.
- Commercial awareness of estate agency performance drivers including conversion, pipeline management, fees, and customer experience.
- Experience building blended learning solutions (workshops, digital content, job aids, role play, microlearning).
- Understanding of onboarding and accelerated performance programmes for new starters and acquisitions.
- Knowledge of compliance frameworks including CPRs, AML, Estate Agents Act, and industry codes of practice.
- Strong organisational and analytical skills, with the ability to evaluate training impact using data and performance metrics.
Learning And Development Specialist employer: Campions Group
Contact Detail:
Campions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning And Development Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the estate agency world, especially those in L&D roles. Attend industry events or webinars to make connections and learn about potential job openings.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your training designs and delivery methods. Include examples of how your training has led to measurable improvements in performance – this will really catch their eye!
✨Tip Number 3
Prepare for interviews by understanding the company’s KPIs and customer insights. Be ready to discuss how you can translate these into effective learning solutions that drive real business outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Learning And Development Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Learning & Development, especially in the estate agency sector. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant achievements!
Showcase Your Training Experience: When detailing your past roles, focus on specific examples of training you've designed and delivered. We love seeing measurable outcomes, so include any KPIs or performance improvements that resulted from your training sessions.
Be Authentic: Let your personality shine through in your application! We’re looking for someone who can engage and inspire others, so don’t be afraid to show us your passion for learning and development in your writing.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at Campions Group
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the L&D Specialist role. Brush up on your knowledge of compliance frameworks, performance metrics, and the estate agency landscape. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Training Skills
Prepare to discuss specific examples of training programmes you've designed and delivered. Highlight how these initiatives led to measurable improvements in performance. Use data and KPIs to back up your claims, as this will resonate with their focus on business outcomes.
✨Engage with Real Scenarios
Be ready to demonstrate your facilitation skills through role plays or situational questions. They might ask you how you would handle a particular training challenge or engage a difficult audience. Practising these scenarios can help you shine during the interview.
✨Connect with Stakeholders
Think about how you’ve partnered with senior leaders and operational managers in the past. Be prepared to share stories that illustrate your stakeholder management skills and how you’ve influenced decision-making. This will show them you understand the importance of collaboration in driving learning initiatives.