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- Tasks: Manage properties, troubleshoot maintenance issues, and support clients with excellent service.
- Company: Join Campions, a fast-growing estate agency group in the UK.
- Benefits: Enjoy competitive salary, generous holiday allowance, and unique perks like birthday leave.
- Why this job: Make a real impact in property management while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills and a passion for customer service are essential.
- Other info: Hybrid working after settling in, with great career growth opportunities.
The predicted salary is between 28000 - 32000 £ per year.
Location: Hampton Hill
Hours: 40 hours per week, Monday - Friday (hybrid role once settling period has been passed)
1 year fixed term contract
Salary: £28,000- £32,000 per annum plus benefits
Responsibilities
- Embrace the Chase Buchanan brand and core values
- Protect our Clients Asset and work in their best interests
- Retain Management on the Portfolio
- Prioritising and troubleshooting key maintenance issues (floods, boilers, leaks and appliances)
- The ability to scrutinise quotes on behalf of the client
- Understanding how to add value when sending an inspection report
- Negotiate deposit deduction in a fair and efficient manner, within required timeframes
- Understanding KPI’s required for role
- Understand importance of leaving notes on RPS and attaching documents to letters folder consistently
- Understand the importance of setting and following up on tasks consistently to assist with personal management of issues, and to support colleagues in your absence
- Develop understanding of client accounts and statements
- Attend Local branch and participate in their morning meeting as per rota and fulfil inspection requirements
- Attend weekly 1 : 1 meetings with Senior leadership team
- Understand roles of supporting departments including lettings, compliance, accounts and tenancy progression and when to contact them
- Support others growth and development
- Ensuring current portfolio is fully compliant, e.g. EICR, Gas Safety Certificate
- Adhere to department standards
- Ensure that both Tenants and Landlords have been informed about the end of Tenancy process
- Providing guidance on the process of deposit dilapidations
Attributes
- Can work under pressure – understand where to seek support / how to escalate complaints
- Good organisational and time management skills
- Seek work where capacity exists
- Self-awareness of knowledge gaps
- Provide excellent customer service in every interaction with internal colleagues and external clients
- Show high engagement and willingness to learn
About The Company
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Perks That Make a Difference
Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Property Manager - Fixed Term in Hampton employer: Campions Group
Contact Detail:
Campions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager - Fixed Term in Hampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Chase Buchanan's values and recent projects. Show us that you understand what makes them tick and how you can contribute to their success. Tailor your answers to reflect their core values!
✨Tip Number 3
Practice your negotiation skills! As a Property Manager, you'll need to negotiate deposit deductions and maintenance issues. Role-play with a friend or family member to build your confidence before the real deal.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you're genuinely interested in joining the team at Chase Buchanan.
We think you need these skills to ace Property Manager - Fixed Term in Hampton
Some tips for your application 🫡
Show Your Passion for Property Management: When writing your application, let your enthusiasm for property management shine through! Mention any relevant experiences or skills that align with the responsibilities listed in the job description. We want to see how you can embrace the Chase Buchanan brand and values.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your organisational skills and ability to work under pressure, as these are key attributes for a Property Manager. We love seeing candidates who take the time to connect their experiences to what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate candidates who can communicate effectively, just like we do with our clients!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Campions!
How to prepare for a job interview at Campions Group
✨Know the Company Inside Out
Before your interview, take some time to research Chase Buchanan and their core values. Understand their approach to property management and how they protect clients' assets. This will not only show your enthusiasm but also help you align your answers with their expectations.
✨Prepare for Scenario Questions
Given the nature of the Property Manager role, be ready to discuss how you would handle specific situations like maintenance issues or deposit deductions. Think of examples from your past experience where you successfully navigated similar challenges, as this will demonstrate your problem-solving skills.
✨Showcase Your Organisational Skills
Since the job requires excellent organisational and time management skills, prepare to discuss how you manage your workload and prioritise tasks. You might want to share a system or tool you use to keep track of your responsibilities, which will highlight your ability to stay on top of things.
✨Engage with the Team Spirit
Chase Buchanan values teamwork and supporting colleagues. Be prepared to talk about how you’ve contributed to team success in previous roles. Mention any experiences where you helped others grow or collaborated effectively, as this will resonate well with their company culture.