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- Tasks: Manage properties, solve maintenance issues, and deliver top-notch customer service.
- Company: Join Campions, one of the UK's fastest-growing property agencies.
- Benefits: Enjoy competitive salary, holiday allowance, and unique perks like birthday leave.
- Why this job: Be part of a dynamic team making a real impact in property management.
- Qualifications: Previous property management experience and strong organisational skills required.
- Other info: Embrace a diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 32000 - 34000 £ per year.
Location: Hampton Hill
Hours: 40 hours per week, Monday - Friday (hybrid role once settling period has been passed)
Salary: £32000- £34000 + Commission
We are currently recruiting for a Property Manager to join our thriving Property Management Department. The ideal candidate will have previous experience in property management and thrive working under pressure. We are looking for an energetic individual who takes pride in delivering exceptional service levels and enjoys a fast-paced, high volume environment.
Main Duties
- Embrace the Chase Buchanan brand and core values
- Protect our Clients Asset and work in their best interests
- Retain Management on the Portfolio
- Prioritising and troubleshooting key maintenance issues (floods, boilers, leaks and appliances)
- The ability to scrutinise quotes on behalf of the client
- Understanding how to add value when sending an inspection report
- Negotiate deposit deduction in a fair and efficient manner, within required timeframes
- Understanding KPI’s required for role
- Understand importance of leaving notes on RPS and attaching documents to letters folder consistently
- Understand the importance of setting and following up on tasks consistently to assist with personal management of issues, and to support colleagues in your absence
- Develop understanding of client accounts and statements
- Attend Local branch and participate in their morning meeting as per rota and fulfil inspection requirements
- Attend weekly 1 : 1 meetings with Senior leadership team
- Understand roles of supporting departments including lettings, compliance, accounts and tenancy progression and when to contact them
- Support others growth and development
- Ensuring current portfolio is fully compliant, e.g. EICR, Gas Safety Certificate
- Adhere to department standards
- Ensure that both Tenants and Landlords have been informed about the end of Tenancy process
- Providing guidance on the process of deposit dilapidations
Attributes
- Can work under pressure – understand where to seek support / how to escalate complaints
- Good organisational and time management skills
- Seek work where capacity exists
- Self-awareness of knowledge gaps
- Provide excellent customer service in every interaction with internal colleagues and external clients
- Show high engagement and willingness to learn
About The Company
Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Perks That Make a Difference
Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Property Manager in Hampton employer: Campions Group
Contact Detail:
Campions Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Hampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend local events or join online groups where you can meet potential employers and showcase your passion for the industry.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their needs, especially around customer service and managing properties under pressure.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled maintenance issues or improved client satisfaction in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Campions.
We think you need these skills to ace Property Manager in Hampton
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous experience in property management. We want to see how you've thrived under pressure and delivered exceptional service in fast-paced environments.
Embrace Our Values: Familiarise yourself with the Chase Buchanan brand and core values. In your application, let us know how you align with these values and how you can protect our clients' assets.
Be Detail-Oriented: When discussing your skills, emphasise your attention to detail, especially when it comes to managing maintenance issues and scrutinising quotes. This is crucial for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Campions Group
✨Know Your Property Management Stuff
Make sure you brush up on your property management knowledge before the interview. Understand key concepts like maintenance prioritisation, compliance requirements, and how to handle deposit deductions. This will show that you're not just a candidate, but someone who truly understands the role.
✨Show Off Your Customer Service Skills
Since delivering exceptional service is a big part of the job, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for clients or resolved issues effectively.
✨Demonstrate Your Organisational Skills
The role requires good organisational and time management skills, so come prepared with examples of how you've managed multiple tasks or projects simultaneously. Highlight any tools or methods you use to stay organised, as this will resonate well with the interviewers.
✨Be Ready to Discuss Teamwork
Collaboration is key in this role, especially when working with different departments. Prepare to talk about your experience working in teams, how you support colleagues, and how you handle conflicts or escalations. This will show that you're a team player who can thrive in a fast-paced environment.
