At a Glance
- Tasks: Lead and inspire a dynamic lettings team in a fast-paced Camden office.
- Company: Join Chestertons, a respected London estate agency with over 200 years of experience.
- Benefits: Enjoy competitive holidays, health plans, and unique perks like birthday leave.
- Other info: Be part of a diverse and inclusive workplace that values every applicant.
- Why this job: Make a real impact in the property market while developing your leadership skills.
- Qualifications: 5-10 years in estate agency with strong management and local market knowledge.
The predicted salary is between 45000 - 55000 € per year.
Lettings Manager – Camden Chestertons Estate Agency
Location: Camden, London
Hours: Monday – Friday, 8:30am – 6:00pm (Saturday Rota)
Salary: DOE
About The Role
An exciting opportunity has arisen for an experienced and driven Lettings Manager to lead our busy Camden office. We are seeking a strong brand ambassador with extensive estate agency experience who can inspire, coach, and develop a high‑performing lettings team while driving business growth and increasing market share across the local area. The successful candidate will have a proven track record within residential lettings, strong local market knowledge, and the leadership skills required to deliver exceptional results in a competitive London market.
Key Responsibilities
- Lead, motivate, and develop a successful lettings team within a fast‑paced office environment
- Create a positive and high‑performing culture where team members are supported to achieve their full potential
- Set clear targets and objectives, managing individual and team performance against KPIs
- Drive new business generation and grow market share across Camden and surrounding areas
- Monitor revenue and expenditure against budget targets
- Produce accurate and timely management reporting
- Handle escalated complaints professionally and ensure swift resolution
- Ensure all company systems, processes, policies, and relevant legislation are adhered to
- Monitor local competitor activity and implement strategies to maximise profitability and performance
- Build and maintain strong relationships with landlords, applicants, and local business contacts
Requirements & Experience
- 5–10 years’ experience within estate agency, ideally within residential lettings
- Minimum 3 years’ management experience leading successful teams
- Strong understanding of the Camden and wider North London property market preferred
- Proven track record of achieving and exceeding sales targets and KPIs
- Excellent market appraisal and conversion ability
- Established network of local business contacts and clients
- In‑depth knowledge of current lettings legislation and compliance requirements
- Strong commercial awareness and understanding of the residential property market
- Exceptional communication, negotiation, and leadership skills
What We’re Looking For
- A proactive and results‑driven leader
- A confident communicator and relationship builder
- Someone passionate about delivering exceptional customer service
- A motivated individual who thrives in a target‑driven environment
- A professional brand ambassador who reflects the values and reputation of Chestertons
About The Company
Chestertons: Established for over 200 years, Chestertons is a successful London‑based estate agency with over 30 branches across the capital. We are a highly‑respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Perks That Make a Difference
Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Associate Director / Lettings Manager in Camden Town employer: Campions Group
Chestertons is an exceptional employer, offering a vibrant work culture in the heart of Camden, London. With over 200 years of experience, we prioritise employee growth through comprehensive training and development opportunities, alongside a competitive benefits package that includes an employee assistance programme, generous holiday allowance, and unique perks like birthday leave. Join us to be part of a dynamic team that values diversity and fosters a supportive environment for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Director / Lettings Manager in Camden Town
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local property events, join online forums, and don’t be shy about reaching out to current employees at Chestertons. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've motivated teams or driven business growth in your previous roles. This will help them see you as the proactive leader they’re looking for.
✨Tip Number 3
Research, research, research! Familiarise yourself with Camden’s property market and Chestertons’ unique selling points. Being able to discuss local trends and how you can contribute to their success will definitely set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Chestertons team. Don’t miss out on this opportunity!
We think you need these skills to ace Associate Director / Lettings Manager in Camden Town
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your extensive estate agency experience in your application. We want to see how your background aligns with the role of Lettings Manager, so don’t hold back on showcasing your achievements and leadership skills!
Tailor Your Application:Take a moment to tailor your application specifically for us at Chestertons. Mention your understanding of the Camden property market and how you can drive business growth in that area. Personal touches go a long way!
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so make sure your key points stand out. Use bullet points if it helps to get your message across!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Campions Group
✨Know Your Market
Before the interview, dive deep into the Camden property market. Familiarise yourself with recent trends, local competitors, and key statistics. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role and the area.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced, how you motivated your team, and the results you achieved. This will demonstrate your capability to inspire and develop a high-performing lettings team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially around handling complaints or driving business growth. Practice articulating your thought process and decision-making strategies in these scenarios to showcase your expertise.
✨Emphasise Customer Service Excellence
Since delivering exceptional customer service is crucial, be ready to discuss how you've gone above and beyond for clients in previous roles. Share specific stories that highlight your commitment to client satisfaction and relationship building.
