At a Glance
- Tasks: Welcome customers, maintain site cleanliness, and manage bookings with a friendly attitude.
- Company: Join a vibrant team in a dynamic outdoor environment across the UK.
- Benefits: Seasonal contract with competitive pay and opportunities for training.
- Other info: Must own a caravan or motorhome; flexible hours including weekends.
- Why this job: Perfect for those who love working outdoors and meeting new people.
- Qualifications: Experience in customer service and a full UK driving licence required.
The predicted salary is between 30000 - 30000 £ per year.
Pay: £NLW
Seasonal contract, working 40 hours per week.
Location: Candidates must be prepared to work anywhere in the UK (including Scotland and Northern Ireland).
Site Assistants are expected to work on any of our sites across the UK network.
While we appreciate that candidates may have a preference for a particular site or region, we cannot guarantee that we will be able to accommodate these preferences, and your application will be considered against all available locations.
Main Duties and Responsibilities
Welcome all customers that arrive on site in a friendly and professional manner and show them to their pitch.
Ensure general upkeep of the site, undertaking minor repairs and grounds maintenance duties.
Complete daily cleaning tasks of the site facilities, toilet and shower blocks, reception and service areas, grease traps and emptying dog bins.
Take bookings via telephone and face to face using our bespoke booking system.
Effectively manage the customer check‑in and check‑out process and update the system accordingly.
Take responsibility for the emergency phone out of normal hours on a rota basis.
Attend regular team updates and meetings.
Attend club‑arranged training courses both on site and at Greenfields House (Coventry).
Carry out regular site inspections/walk‑rounds and raise any health and safety concerns to the Site Manager.
Required experience, knowledge, skills and abilities
Experience of working within a busy customer environment or team.
A good level of computer skills with the willingness to learn new systems.
Excellent customer‑facing, relationship‑building and interpersonal skills.
Able to use handheld machinery following training to complete ground maintenance duties.
Right to work in the UK.
A full UK driving licence.
Must own a caravan, motorhome, campervan or RV at the time of application.
Site Assistants are required to work 40 hours a week over a 5‑day period which can span both weekends and
Site Assistant in Coventry employer: Camping and Caravanning Club
The Camping and Caravanning Club is an exceptional employer, offering a supportive work environment where creativity thrives and employees are valued for their contributions. With a strong commitment to employee well-being, the Club provides generous benefits such as 28 days of annual leave, a robust pension scheme, and opportunities for hybrid working, all while fostering a culture of inclusivity and diversity. Join us in our mission to help people enjoy the great outdoors, and take advantage of the professional growth opportunities available within our dedicated team.
Contact Details:
Camping and Caravanning Club Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Site Assistant in Coventry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Camping and Caravanning Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Camping and Caravanning Club
Don't be shy about reaching out to Camping and Caravanning Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Site Assistant in Coventry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Camping and Caravanning Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Camping and Caravanning Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
