Events & Venue Manager

This is a temporary role of 13 months to provide maternity cover.

Do you want to be part of a successful and innovative events team? Do you have a passion for events and engaging with visitors? Taurus Crafts require a competent Events and Venues Manager to oversee and organize events and venues that will make an impact to a target audience. You are an enthusiastic Event Manager with a "can-do" attitude to assist our organisation in hosting events that enhance our organisation's image, improve customer loyalty, and deliver on increased footfall and revenue objectives.

An Events and Venues Manager is, above all, a project manager who understands marketing and promotion techniques. Taurus Crafts is one of the charity’s service centres providing a range of education, retail and hospitality opportunities and is a popular visitors’ centre in the Forest of Dean. Your creativity, organisational skills, and vision will assist us in amplifying brand visibility, enhancing client and employee relations, and improve our organisation's growth through events that effectively communicate the ethos and objectives of Taurus Crafts locally and Camphill Village Trust regionally and nationally.

Location & Travel

This role will be based at Taurus Crafts in Lydney.

Duties & Responsibilities

• Producing detailed proposals for events (including timelines, venues, suppliers, legal obligations, staffing, expenditure budgets and income targets).
• Achieving annual revenue targets and taking remedial action when necessary.
• Planning events from start to finish according to requirements, target audience and objectives.
• Publicising and promoting the event, managing branding and communication.
• Managing all pre-event planning, organising guest speakers and delegate packs.
• Coordinating suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly and to budget.
• Managing a team of staff, giving full briefings and supervising all staff (event coordinators, caterers etc).
• Organising facilities for car parking, traffic control, security, first aid, hospitality and the media.
• Ensuring insurance, legal, health and safety and permit obligations are followed.
• Overseeing the dismantling and removal of the event and clear the venue efficiently.
• Researching opportunities for new clients and events.
• Carrying out and ensuring all aspects of health and safety for events, including risk assessments, are undertaken and implemented.
• Developing event feedback surveys and post-event evaluation to inform future events including detailed analysis of event success measured in footfall and revenue.
• Responsibility for all social media channels and web content across Taurus Crafts digital platforms.
• Complying with the Trust’s policies and procedures, including safeguarding, equality & diversity and data protection.
• Complying with the statutory provisions of the Health and Safety at Work Act 1974.
• Ensuring that confidentiality is respected and maintained at all times.
• Attending and participating in team meetings, 1-2-1 supervision sessions and other meetings as required in line with the post.

Person Specification

Qualifications

• PR, marketing, hospitality management or related qualification or industry experience is essential.

Knowledge & Experience

• At least 2 years proven experience in a similar role.
• Skilled in project management.
• Knowledge of KPIs and marketing techniques for event management including communication and promotion skills.
• Computer savvy; proficient in MS Office.
• Outstanding communication and negotiation ability.
• Excellent organisational & multitasking skills.
• A knack for problem-solving.
• Customer-service orientation.
• A team player with leadership skills.

Personal Attributes

• Portray a positive image of the Trust, both internally and externally, by displaying high standards of service, integrity, punctuality, politeness and professionalism.
• Participate in regional open days and visitor days, which are predominantly held at weekends.
• The post holder will be expected to oversee several events in person which may be held in the evening.
• The post holder will be expected to undertake other responsibilities and tasks as reasonably requested by the Social Enterprise Manager, Head of Marketing and Fundraising Director.
• The post holder will be responsible and accountable for ensuring all employment legislative requirements are adhered to including equality and diversity and health and safety issues.
• The job description may be altered at any time in the future in line with the level of the post to meet changing institutional requirements, but only in full consultation with the post holder.
• Organisational skills and attention to detail.
• Interpersonal skills.
• Negotiation skills when looking for the best price from suppliers and contractors.
• Time-management skills and the ability to work under pressure to ensure the efficient running of an event.
• Sales and marketing skills to promote the event and attract sponsorship.
• Ability to manage budgets.
• Self-motivation and enthusiasm.

Camphill Village Trust is an equal opportunity employer. Camphill Village Trust is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check.

We reserve the right to close this advert early if we receive a sufficient number of applications.