At a Glance
- Tasks: Manage the facilities helpdesk and ensure compliance tasks are completed accurately.
- Company: Join Camphill Community Glencraig, a supportive and caring environment.
- Benefits: Competitive salary, group life assurance, paid holidays, and pension fund.
- Other info: Permanent role with opportunities for growth in a fast-paced environment.
- Why this job: Be part of a team that values organisation and communication in a dynamic setting.
- Qualifications: 5 GCSEs including English and Maths, plus 2 years' experience in administration or customer service.
The predicted salary is between 25681 - 27261 £ per year.
Camphill Community Glencraig is currently recruiting for the following vacancy: Facilities Administrator. The Facilities Administrator will be responsible for efficiently managing the facilities helpdesk and ensuring that all compliance-related administrative tasks are completed accurately and on time. This role demands strong organizational abilities, attention to detail, and excellent communication skills. The ideal candidate will have extensive experience in facilities management, helpdesk operations, and compliance administration.
Please Note this role does not currently meet the criteria set by the UK Home Office for the Tier 2 Health and Social Care Visa.
Closing date: 4pm Tuesday 18th November 2025
Salary: 5 point incremental scale £25,681 - £27,261 increasing with length of service.
Hours of Work: 37.5 hrs per week Monday - Friday 8.30am to 4.30pm
Length of Contract: Permanent
Essential Criteria- 5 GCSEs grades A-C or equivalent including English and Maths or equivalent
- 2 years' experience in a helpdesk, scheduling, administration or customer service role with a strong background in areas such as helpdesk operations and compliance administration.
- Excellent organizational and multitasking skills.
- Strong communication and customer service skills.
- Advanced proficiency in Microsoft 365 apps and services (Word, Excel, Outlook, PowerPoint, Teams, Sharepoint)
- Experience using facilities management software (e.g., Symphony MIS, Eworks, Ostara, Omni ledger) or ERP systems or MIS (e.g Sage)
- Familiarity with compliance regulations and health and safety standards.
- Highly organized and able to prioritise, meet deadlines, and handle competing demands in a fast-paced environment with meticulous attention to detail.
- Proactive and capable of working independently.
- Ability to manage multiple tasks under pressure and meet deadlines.
- A team player with a positive attitude and a commitment to continuous improvement.
- Level 3 in Facilities Management or Equivalent
- NVQ level 3 in Business Administration or Equivalent
- IOSH Managing Health and Safety
- Previous experience in maintenance management, preferably in a social care or healthcare setting.
- Ability to work autonomously
- Knowledge of and interest in the voluntary sector
- Facility Assistance
- Office Duties
- Administrative management
- Administrative Office Administration
- Answering Telephones
- Clerical
- Group Life Assurance
- Paid Holidays
- Parking
- Pension Fund
Facilities Administrator in Holywood employer: Camphill Community Glencraig
Camphill Community Glencraig is an exceptional employer that fosters a supportive and inclusive work culture, prioritising employee well-being and professional growth. As a Facilities Administrator, you will enjoy a competitive salary with incremental increases, generous paid holidays, and a commitment to continuous improvement within a vibrant community setting. With opportunities for development in facilities management and a focus on compliance, this role offers a meaningful career path in a unique environment dedicated to social care.
Contact Details:
Camphill Community Glencraig Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Administrator in Holywood
✨Tip Number 1
Network like a pro! Reach out to your connections in facilities management or related fields. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute to their mission.
✨Tip Number 3
Practice your communication skills! Whether it’s answering common interview questions or discussing your experience with helpdesk operations, being articulate and confident can set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Facilities Administrator in Holywood
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in facilities management and helpdesk operations. We want to see how your skills match the role, so don’t be shy about showcasing your organisational abilities and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Facilities Administrator role. Share specific examples of your past experiences that relate to compliance administration and customer service.
Show Off Your Tech Skills:Since the role requires advanced proficiency in Microsoft 365 and facilities management software, make sure to mention any relevant tools you’ve used. We love seeing candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Camphill Community Glencraig
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management and helpdesk operations. Familiarise yourself with compliance regulations and health and safety standards, as these are crucial for the role. Being able to discuss these topics confidently will show that you're serious about the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your attention to detail.
✨Master Microsoft 365
As advanced proficiency in Microsoft 365 apps is essential, make sure you're comfortable using Word, Excel, Outlook, PowerPoint, Teams, and SharePoint. Consider preparing a few examples of how you've used these tools effectively in previous roles to streamline processes or improve communication.
✨Be a Team Player
This role values teamwork and a positive attitude, so be ready to discuss how you've collaborated with others in the past. Share specific instances where your contributions helped improve team dynamics or outcomes, and express your commitment to continuous improvement within a team setting.
