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- Tasks: Lead customer implementations from kickoff to go-live, ensuring smooth transitions and successful launches.
- Company: Join Campfire, a next-gen accounting platform revolutionising finance for mid-market teams.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced role with excellent career advancement opportunities in a rapidly growing company.
- Why this job: Make a real impact by helping finance teams streamline their processes with innovative technology.
- Qualifications: Background in accounting or finance with experience in software implementations and strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
Please note: This role is based in London and requires working in the office five days per week alongside the team.
Campfire is a next-gen core accounting platform built for modern mid-market finance teams. We help them close fast and scale even faster. Our platform replaces outdated legacy ERPs and manual accounting processes with automation-driven solutions that simplify and accelerate finance workflows. In the past year alone, we have grown 10x, driven by strong customer demand and a product that delivers real results for accounting and finance teams. We are scaling quickly and building the future of finance by giving teams the clarity, control, and strategic visibility they need to lead with confidence.
We are looking for an Implementation Manager to lead customer implementations from start to finish. This is a fully execution-focused role responsible for ensuring customers successfully launch and start using the platform.
Implementation Managers own the entire implementation process, including kickoff, configuration, data migration, testing, go-live, and transition to Support or Customer Experience. The role requires strong project management, technical understanding of the platform, and clear communication with customers. You will work closely with customers and internal teams to keep implementations moving, identify risks early, and ensure a smooth and successful launch.
What You’ll Do
- Own end-to-end customer implementations from kickoff through go-live
- Lead implementation projects with a focus on aligning the platform to each customer’s accounting workflows and financial reporting needs
- Configure the platform based on customer chart of accounts, reporting structures, and operational requirements
- Manage data migration from source systems (ERP, GL, spreadsheets) and ensure accuracy of financial data
- Lead testing and validation of financial workflows, reporting outputs, and system configuration
- Identify risks or discrepancies early across data, processes, or timelines and drive resolution with internal teams
- Serve as the primary customer contact throughout implementation, providing clear communication and guidance
- Partner with Product, Engineering, and Customer Experience teams to resolve technical or workflow challenges
- Ensure a smooth transition to Customer Success and Support after go-live
What Success Looks Like
- Customers successfully go live with financial workflows and reporting fully operational
- Financial data and reporting outputs reconcile accurately after migration
- Customers are confident using the platform to manage core accounting processes at launch
- Implementations stay on schedule with minimal rework post go-live
- Clear documentation and smooth handoff to the post-implementation team
What We’re Looking For
- Background in accounting or finance
- Experience in accounting, finance, or supporting financial workflows within ERP systems (e.g., NetSuite, SAP, QuickBooks, Sage, Oracle)
- Strong understanding of accounting processes and financial workflows (GL, reporting, close, reconciliations)
- Experience leading software implementations or complex system rollouts
- Comfort working with financial data, system configuration, and data migration
- Strong problem-solving skills with the ability to identify risks early
- Clear communication with finance stakeholders and technical teams, with a strong client-first mindset
- Ability to manage multiple implementations in a fast-paced environment
Implementation Manager- EMEA in London employer: Campfire
Contact Detail:
Campfire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Manager- EMEA in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to implementation management. We want you to showcase your project management skills and technical know-how!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance! We love seeing candidates who are genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Implementation Manager- EMEA in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Implementation Manager. Highlight your experience in accounting or finance, and any relevant software implementations you've led. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills can help us deliver successful customer implementations. Keep it engaging and personal – we love a good story!
Showcase Your Project Management Skills: Since this role is all about managing implementations, make sure to highlight your project management experience. Share specific examples of how you've kept projects on track and resolved issues quickly. We’re looking for problem solvers!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Campfire
✨Know Your Stuff
Make sure you brush up on your accounting and finance knowledge, especially around workflows and processes. Familiarise yourself with common ERP systems like NetSuite or SAP, as this will show that you understand the technical side of the role.
✨Showcase Your Project Management Skills
Be ready to discuss your experience in managing projects from start to finish. Prepare examples where you've led implementations or system rollouts, highlighting how you kept everything on track and resolved any issues that popped up.
✨Communicate Clearly
Since this role involves a lot of interaction with customers and internal teams, practice articulating your thoughts clearly. Think about how you would explain complex concepts in simple terms, as this will be crucial during the interview.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you identified risks early and how you addressed them. This will demonstrate your proactive approach and ability to handle challenges effectively.