At a Glance
- Tasks: Lead customer implementations of our next-gen accounting platform from start to finish.
- Company: Join a rapidly growing tech company revolutionising finance for mid-market teams.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Work in a collaborative office environment in London with a focus on team success.
- Why this job: Make a real impact by helping customers streamline their financial processes with innovative technology.
- Qualifications: Experience in accounting or finance and strong project management skills required.
The predicted salary is between 60000 - 80000 £ per year.
This role is based in London and requires working in the office five days per week alongside the team.
Our Story Campfire is a next-gen core accounting platform built for modern mid-market finance teams. We help them close fast and scale even faster. Our platform replaces outdated legacy ERPs and manual accounting processes with automation-driven solutions that simplify and accelerate finance workflows. In the past year alone, we have grown 10x, driven by strong customer demand and a product that delivers real results for accounting & finance teams. We are scaling quickly and building the future of finance by giving teams the clarity, control, and strategic visibility they need to lead with confidence.
About the Role
We are looking for an Implementation Manager to lead customer implementations from start to finish. This is a fully execution-focused role responsible for ensuring customers successfully launch and start using the platform. Implementation Managers own the entire implementation process, including kickoff, configuration, data migration, testing, go-live, and transition to Support or Customer Experience. The role requires strong project management, technical understanding of the platform, and clear communication with customers. You will work closely with customers and internal teams to keep implementations moving, identify risks early, and ensure a smooth and successful launch.
What You’ll Do
- Own end-to-end customer implementations from kickoff through go-live
- Lead implementation projects with a focus on aligning the platform to each customer’s accounting workflows and financial reporting needs
- Configure the platform based on customer chart of accounts, reporting structures, and operational requirements
- Manage data migration from source systems (ERP, GL, spreadsheets) and ensure accuracy of financial data
- Lead testing and validation of financial workflows, reporting outputs, and system configuration
- Identify risks or discrepancies early across data, processes, or timelines and drive resolution with internal teams
- Serve as the primary customer contact throughout implementation, providing clear communication and guidance
- Partner with Product, Engineering, and Customer Experience teams to resolve technical or workflow challenges
- Ensure a smooth transition to Customer Success and Support after go-live
What Success Looks Like
- Customers successfully go live with financial workflows and reporting fully operational
- Financial data and reporting outputs reconcile accurately after migration
- Customers are confident using the platform to manage core accounting processes at launch
- Implementations stay on schedule with minimal rework post go-live
- Clear documentation and smooth handoff to the post-implementation team
What We’re Looking For
- Background in accounting or finance
- Experience in accounting, finance, or supporting financial workflows within ERP systems (e.g., NetSuite, SAP, QuickBooks, Sage, Oracle)
- Strong understanding of accounting processes and financial workflows (GL, reporting, close, reconciliations)
- Experience leading software implementations or complex system rollouts
- Comfort working with financial data, system configuration, and data migration
- Strong problem-solving skills with the ability to identify risks early
- Clear communication with finance stakeholders and technical teams, with a strong client-first mindset
- Ability to manage multiple implementations in a fast-paced environment
Implementation Manager- EMEA employer: Campfire
Campfire in Salford is an excellent employer that fosters a dynamic and inclusive work culture, perfect for those passionate about social-first marketing. With a focus on employee well-being, the company offers generous benefits such as 25 days of annual leave, wellness days, and a performance-based bonus structure, ensuring that team members are rewarded for their hard work. The hybrid working model also provides flexibility, making it an ideal environment for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Manager- EMEA
✨Tip Number 1
Get to know the company inside out! Research Campfire's platform and understand how it helps finance teams. This will not only impress during interviews but also help you tailor your approach to align with their needs.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences in accounting and implementation. Be ready to share specific examples that showcase your problem-solving skills and project management prowess.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Implementation Manager- EMEA
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Implementation Manager. Highlight your experience in accounting, finance, and any software implementations you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can help our customers successfully launch our platform. Keep it engaging and relevant to the job description.
Showcase Your Project Management Skills:Since this role is all about managing implementations, make sure to highlight your project management experience. Share specific examples of how you've kept projects on track and resolved issues quickly. We love a proactive problem-solver!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!
How to prepare for a job interview at Campfire
✨Know Your Stuff
Make sure you brush up on your accounting and finance knowledge, especially around workflows and processes. Familiarise yourself with common ERP systems like NetSuite or SAP, as well as the specific features of the platform you'll be implementing.
✨Showcase Your Project Management Skills
Be ready to discuss your experience managing projects from start to finish. Prepare examples that highlight how you've successfully led implementations, tackled challenges, and kept everything on track. This will show you can handle the end-to-end process effectively.
✨Communicate Clearly
Since this role involves a lot of interaction with customers and internal teams, practice articulating your thoughts clearly. Think about how you would explain complex concepts in simple terms, as this will be crucial when guiding clients through the implementation process.
✨Prepare for Problem-Solving Scenarios
Expect questions that test your problem-solving abilities. Think of past experiences where you identified risks early or resolved discrepancies. Be ready to share how you approached these situations and what the outcomes were, demonstrating your proactive mindset.
