Supervisor London

We are a family-run business with more than 145 years of experience in footwear production and design. Throughout our history, we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries. Our mission? Walking with purpose, delighting people with a playful, sustainable and responsible walking experience.

We are currently looking for a Supervisor to co-lead one of our Camper stores in Carnaby St - London; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING. As a Camper Supervisor, your mission will be to work in partnership with the Store Manager in the execution of all store activities to attain the objectives in terms of sales, service and business growth. We’re counting on you to offer the full brand experience to our omnichannel consumers, develop the team’s potential and oversee all the operations of the store in order to achieve the best level of customer service and business efficiency.

Your Main Tasks Will Be:

• Customer Experience Management: You will have a crucial role in ensuring that the level of customer satisfaction is met by providing an outstanding service and developing long-term relationships with our customers at an omnichannel level.
• Team Management: You will be taking on the role of co-leader within the team, actively participating in the recruitment process, acting as a trainer/coach, always leading by example.
• Business Results & Efficiency: You are required to support the Store Manager in managing the point of sale efficiently taking business analysis into account.
• Brand Image: You will be responsible for Camper brand image towards our customers, with the aim of ensuring a premium image aligned with the Company’s identity and ESG principles.
• Operational Excellence: You will carry out store operations according to the Company’s Policies & Procedures.

About You:

You are our perfect match if:

• You are passionate about Retail, in all of its shades (in-store and omnichannel).
• You have minimum 1 year of experience leading a team.
• You are flexible and available to work full-time.
• You stress the importance of customer centricity and you have a strong omnichannel orientation.
• You have a strong team spirit, great energy and team management skills.
• You are a great communicator and decision-maker and are highly results-oriented.
• You encourage and promote curiosity, diversity and collaboration through your innovative mindset.
• You can speak fluent English. Any additional language will be a plus.
• You have the legal right to work in the UK without requiring visa sponsorship.

Camper is committed to the principle of equal opportunities to create a diverse and inclusive business. We value the differences that diversity brings to our brand and uphold this as part of our company values. We aim to provide a working environment that fosters inclusion, fairness, equity, and respect for social and cultural diversity and that is free from unlawful discrimination and harassment.