SM Carnaby

We are a family‑run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries. Our mission: walking with purpose, delighting people with a playful, sustainable and responsible walking experience.

About The Role

We are currently looking for a Store Manager to lead our Camper store in Carnaby; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING. As a Camper Store Manager, your mission will be to attain the objectives in terms of sales, service and business growth. We’re counting on you to offer the full brand experience to our omnichannel consumers, develop the team’s potential and oversee all the operations of the store in order to achieve the best level of customer service and business efficiency.

Main Tasks

• Customer Experience Management: ensuring that the level of customer satisfaction is met by providing outstanding service and developing long‑term relationships with customers at an omnichannel level.
• Team Management: leader within the team, actively participating in the recruitment process, acting as a trainer/coach, and inspiring and leading by example.
• Business Results & Efficiency: managing the point of sale efficiently, influencing commercial decisions and taking business analysis into account.
• Brand image: responsible for the Camper brand image towards customers, ensuring a premium image aligned with the Company’s identity and ESG principals.
• Operational excellence: carrying out store operations according to the Company’s Policies & Procedures, organising for efficiency.

About You

• Passionate about retail in all its shades (in‑store and omnichannel).
• Minimum 2 years of experience leading a team.
• Flexible and available to work full‑time.
• Inspiring people with strong team spirit and great energy.
• Great communicator and decision‑maker, highly results‑oriented.
• Encourages curiosity, diversity and collaboration through an innovative mindset.
• Fluent in English; additional languages are a plus.
• Legal right to work in EU without visa sponsorship.

Equal Opportunities

Camper is committed to the principle of equal opportunities to create a diverse and inclusive business. We value the differences that diversity brings to our brand and uphold this as part of our company values. We aim to provide a working environment that fosters inclusion, fairness, equity, and respect for social and cultural diversity and that is free from unlawful discrimination and harassment. Our recruitment processes consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled status or any other characteristic protected by law.