At a Glance
- Tasks: Co-lead a Camper store, ensuring top-notch customer service and team development.
- Company: Join a family-run footwear brand with 145 years of innovation and sustainability.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and a focus on inclusivity.
- Why this job: Be part of a playful, caring culture that values creativity and customer connection.
- Qualifications: 1+ years of team leadership experience; strong communication and customer-centric skills required.
- Other info: Fluency in English is essential; additional languages are a plus.
The predicted salary is between 28800 - 42000 £ per year.
About Us
We are a family-run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries.
Our mission? Walking with purpose, delighting people with a playful, sustainable and responsible walking experience.
About the Role
We are currently looking for an Assistant Store Manager to co-lead one of our Camper stores in London; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING.
As a Camper Assistant Store Manager , your mission will be to work in partnership with the Store Manager in the execution of all store activities to attain the objectives in terms of sales, service and business growth.
We’re counting on you to offer the full brand experience to our omnichannel consumers, develop the team’s potential and oversee all the operations of the store in order to achieve the best level of customer service and business efficiency.
Your main tasks will be:
- Customer Experience Management: Our clients matter! You will have a crucial role in ensuring that the level of customer satisfaction is met by providing an outstanding service and developing long-term relationships with our customers at an omnichannel level.
- Team Management: Camper people are the key asset at Camper! You will be taking on the role of co-leader within the team, actively participating in the recruitment process, acting as a trainer/coach, always leading by example
- Business Results & Efficiency: Optimizing is our ultimate goal. You are required to support the Store Manager in managing the point of sale efficiently taking business analysis into account.
- Brand image: Each store embodies the Company’s culture, values and principles. You will be responsible for Camper brand image towards our customers, with the aim of ensuring a premium image aligned with the Company’s identity and ESG principals.
- Operational excellence: In the omnichannel era, operations are a key and have a great impact on the connection chain with the customer. You will carry out store operations according to the Company’s Policies & Procedures. Organization leads to efficiency.
About You
You are our perfect match if:
- You are passionate about Retail, in all of its shades (in-store and omnichannel).
- You have minimum 1 years of experience leading a team.
- You are flexible and available to work full-time.
- You stress the importance of customer centricity and you have a strong omnichannel orientation.
- You have a strong team spirit, great energy and team management skills
- You are a great communicator and decision-maker and are highly results-oriented.
- You encourage and promote curiosity, diversity and collaboration through your innovative mindset.
- You can speak fluent English. Any additional language will be a plus.
- You have the legal right to work in UK without requiring visa sponsorship.
If you feel we’re talking about you and want to join our big Camper family, click and apply.
We look forward to receiving your application!
Want to learn more about us? Visit our LinkedIn page or Camper.com to start walking with us today!
Camper is committed to the principle of equal opportunities to create a diverse and inclusive business. We value the differences that diversity brings to our brand and uphold this as part of our company values.
We aim to provide a working environment that fosters inclusion, fairness, equity, and respect for social and cultural diversity and that is free from unlawful discrimination and harassment. Our recruitment processes consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled status or any other characteristic protected by law.
Assistant Store Manager employer: Camper
Contact Detail:
Camper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarize yourself with Camper's brand values: REAL, IMAGINATIVE, PLAYFUL, and CARING. Show how you embody these values in your interactions during the interview process, as they are crucial to the company culture.
✨Tip Number 2
Highlight your experience in team management and customer service. Be prepared to share specific examples of how you've successfully led a team or improved customer satisfaction in previous roles.
✨Tip Number 3
Demonstrate your understanding of omnichannel retailing. Discuss how you can enhance the customer experience across different platforms and how you’ve done this in past positions.
✨Tip Number 4
Research the latest trends in footwear and retail. Being knowledgeable about the industry will help you engage in meaningful conversations during the interview and show your passion for the role.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Brand Values: Before applying, take some time to familiarize yourself with Camper's brand values: REAL, IMAGINATIVE, PLAYFUL, and CARING. Reflect these values in your application to show that you align with their mission.
Highlight Relevant Experience: Make sure to emphasize your experience in retail and team management. Provide specific examples of how you've led a team or improved customer satisfaction in previous roles.
Showcase Customer-Centric Approach: In your cover letter, discuss your commitment to customer service and how you have successfully created long-term relationships with customers in past positions. This will demonstrate your alignment with the company's focus on customer experience.
Tailor Your CV: Customize your CV to reflect the skills and experiences that are most relevant to the Assistant Store Manager role. Use keywords from the job description to ensure your application stands out to recruiters.
How to prepare for a job interview at Camper
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of what excites you about working in a store environment and how you connect with the brand's values of being REAL, IMAGINATIVE, PLAYFUL, and CARING.
✨Demonstrate Team Leadership Skills
Prepare to discuss your experience in leading a team. Highlight instances where you've successfully managed a group, trained new employees, or resolved conflicts. This will show that you can co-lead effectively alongside the Store Manager.
✨Emphasize Customer-Centricity
Be ready to talk about your approach to customer service. Provide examples of how you've gone above and beyond to ensure customer satisfaction and how you plan to foster long-term relationships with customers in an omnichannel setting.
✨Align with Brand Values
Research Camper's brand image and values before the interview. Be prepared to discuss how your personal values align with theirs and how you can contribute to maintaining a premium brand image while promoting sustainability and responsibility.