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For Companies At a Glance
- Tasks: Lead store operations and enhance customer experience while managing a dynamic team.
- Company: Join a family-run footwear brand with over 145 years of innovative history.
- Benefits: Enjoy a vibrant work culture, opportunities for growth, and a commitment to sustainability.
- Why this job: Be part of a playful, caring team that values creativity and customer satisfaction.
- Qualifications: 1+ year of team leadership experience; strong communication and customer-centric skills required.
- Other info: Fluency in English is essential; additional languages are a plus.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
About Us
We are a family-run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries.
Our mission? Walking with purpose, delighting people with a playful, sustainable and responsible walking experience.
About the Role
We are currently looking for an Assistant Store Manager to co-lead one of our Camper stores in London; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING.
As a Camper Assistant Store Manager , your mission will be to work in partnership with the Store Manager in the execution of all store activities to attain the objectives in terms of sales, service and business growth.
We’re counting on you to offer the full brand experience to our omnichannel consumers, develop the team’s potential and oversee all the operations of the store in order to achieve the best level of customer service and business efficiency.
Your main tasks will be:
- Customer Experience Management: Our clients matter! You will have a crucial role in ensuring that the level of customer satisfaction is met by providing an outstanding service and developing long-term relationships with our customers at an omnichannel level.
- Team Management: Camper people are the key asset at Camper! You will be taking on the role of co-leader within the team, actively participating in the recruitment process, acting as a trainer/coach, always leading by example.
- Business Results & Efficiency: Optimizing is our ultimate goal. You are required to support the Store Manager in managing the point of sale efficiently taking business analysis into account.
- Brand Image: Each store embodies the Company’s culture, values and principles. You will be responsible for Camper brand image towards our customers, with the aim of ensuring a premium image aligned with the Company’s identity and ESG principles.
- Operational Excellence: In the omnichannel era, operations are key and have a great impact on the connection chain with the customer. You will carry out store operations according to the Company’s Policies & Procedures. Organization leads to efficiency.
About You
You are our perfect match if:
- You are passionate about Retail, in all of its shades (in-store and omnichannel).
- You have a minimum of 1 year of experience leading a team.
- You are flexible and available to work full-time.
- You stress the importance of customer centricity and you have a strong omnichannel orientation.
- You have a strong team spirit, great energy, and team management skills.
- You are a great communicator and decision-maker and are highly results-oriented.
- You encourage and promote curiosity, diversity, and collaboration through your innovative mindset.
- You can speak fluent English. Any additional language will be a plus.
- You have the legal right to work in the UK without requiring visa sponsorship.
If you feel we’re talking about you and want to join our big Camper family, click and apply.
We look forward to receiving your application!
Camper is committed to the principle of equal opportunities to create a diverse and inclusive business. We value the differences that diversity brings to our brand and uphold this as part of our company values.
We aim to provide a working environment that fosters inclusion, fairness, equity, and respect for social and cultural diversity and that is free from unlawful discrimination and harassment. Our recruitment processes consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled status or any other characteristic protected by law.
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Assistant Store Manager employer: Camper
Contact Detail:
Camper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarize yourself with Camper's brand values: REAL, IMAGINATIVE, PLAYFUL, and CARING. During your interactions, whether in interviews or networking, demonstrate how your personal values align with these principles to show that you're a perfect fit for the team.
✨Tip Number 2
Highlight your experience in customer service and team management. Be ready to share specific examples of how you've successfully led a team and enhanced customer satisfaction in previous roles, as this will resonate well with the hiring managers.
✨Tip Number 3
Research the omnichannel retail landscape and be prepared to discuss how you can contribute to enhancing the customer experience across different platforms. Showing your understanding of this concept will set you apart from other candidates.
✨Tip Number 4
Engage with Camper's social media and community initiatives. By being active and informed about their latest campaigns and sustainability efforts, you can bring fresh ideas to the table and demonstrate your genuine interest in the brand.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Brand Values: Before applying, familiarize yourself with Camper's brand values: REAL, IMAGINATIVE, PLAYFUL, and CARING. Reflect these values in your application to show alignment with the company's mission.
Highlight Relevant Experience: Emphasize your experience in retail and team management. Provide specific examples of how you've led a team or improved customer satisfaction in previous roles.
Showcase Customer-Centric Approach: Demonstrate your commitment to customer service by sharing instances where you went above and beyond to enhance the customer experience. This is crucial for the Assistant Store Manager role.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Assistant Store Manager position. Use keywords from the job description to make your application stand out.
How to prepare for a job interview at Camper
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of what excites you about working in a store environment and how you connect with customers.
✨Demonstrate Team Leadership Skills
Prepare to discuss your experience in leading a team. Highlight instances where you've successfully managed or trained others, and emphasize your ability to foster a collaborative and energetic work environment.
✨Emphasize Customer-Centricity
Be ready to talk about your approach to customer service. Provide examples of how you've gone above and beyond to ensure customer satisfaction and how you plan to maintain high standards in the store.
✨Align with Brand Values
Familiarize yourself with Camper's brand values: REAL, IMAGINATIVE, PLAYFUL, and CARING. During the interview, illustrate how your personal values align with these principles and how you can contribute to maintaining the brand's image.
