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For Companies At a Glance
- Tasks: Co-lead a vibrant store, ensuring exceptional customer experiences and team development.
- Company: Join a family-run footwear brand with over 145 years of innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a playful, sustainable brand that values creativity and teamwork.
- Qualifications: 1+ years of team leadership experience and a passion for retail.
- Other info: Diverse and inclusive workplace committed to equal opportunities.
About Us
We are a family-run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries. Our mission? Walking with purpose, delighting people with a playful, sustainable and responsible walking experience.
About the Role
We are currently looking for an Assistant Store Manager to co-lead one of our Camper stores in London; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING. As a Camper Assistant Store Manager, your mission will be to work in partnership with the Store Manager in the execution of all store activities to attain the objectives in terms of sales, service and business growth.
Your main tasks will be:
- Customer Experience Management: You will have a crucial role in ensuring that the level of customer satisfaction is met by providing an outstanding service and developing long-term relationships with our customers at an omnichannel level.
- Team Management: You will be taking on the role of co-leader within the team, actively participating in the recruitment process, acting as a trainer/coach, always leading by example.
- Business Results & Efficiency: You are required to support the Store Manager in managing the point of sale efficiently taking business analysis into account.
- Brand image: You will be responsible for Camper brand image towards our customers, with the aim of ensuring a premium image aligned with the Company’s identity and ESG principles.
- Operational excellence: You will carry out store operations according to the Company’s Policies & Procedures.
About You
You are our perfect match if:
- You are passionate about Retail, in all of its shades (in-store and omnichannel).
- You have minimum 1 year of experience leading a team.
- You are flexible and available to work full-time.
- You stress the importance of customer centricity and you have a strong omnichannel orientation.
- You have a strong team spirit, great energy and team management skills.
- You are a great communicator and decision-maker and are highly results-oriented.
- You encourage and promote curiosity, diversity and collaboration through your innovative mindset.
- You can speak fluent English. Any additional language will be a plus.
- You have the legal right to work in UK without requiring visa sponsorship.
If you feel we’re talking about you and want to join our big Camper family, click and apply. We look forward to receiving your application!
Camper is committed to the principle of equal opportunities to create a diverse and inclusive business. We value the differences that diversity brings to our brand and uphold this as part of our company values. We aim to provide a working environment that fosters inclusion, fairness, equity, and respect for social and cultural diversity and that is free from unlawful discrimination and harassment.
Assistant Store Manager employer: Camper
Contact Detail:
Camper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into their history, values, and mission. This will not only help you answer questions better but also show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with their needs, especially around customer service and team management.
✨Tip Number 3
Show your passion for retail! During the interview, share specific examples of how you've gone above and beyond for customers or led a team to success. This will highlight your alignment with their brand values.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a great way to keep you on their radar and show your enthusiasm for the role.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail shine through! We want to see how excited you are about the role and our brand values. Share any relevant experiences that highlight your enthusiasm for customer service and team management.
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager position. Highlight your leadership experience and any achievements in previous roles that align with our mission of providing a playful and sustainable customer experience. We love seeing how you can contribute to our goals!
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Use a friendly tone and express why you resonate with our brand values: REAL, IMAGINATIVE, PLAYFUL, and CARING. This helps us get to know the real you!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly. Plus, it shows you’re proactive and keen to join our Camper family!
How to prepare for a job interview at Camper
✨Know the Brand Inside Out
Before your interview, dive deep into Camper's history, values, and mission. Understand what it means to be REAL, IMAGINATIVE, PLAYFUL, and CARING. This will not only help you answer questions more effectively but also show your genuine interest in the brand.
✨Showcase Your Team Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or trained new staff. Highlight your communication skills and how you foster a positive team environment.
✨Emphasise Customer Centricity
Since customer experience is key for this role, come prepared with specific examples of how you've enhanced customer satisfaction in previous positions. Discuss your approach to building long-term relationships with customers and how you can bring that to the Camper store.
✨Be Ready for Operational Questions
Expect questions about managing store operations and optimising business efficiency. Brush up on your knowledge of retail metrics and be ready to discuss how you would implement policies and procedures to ensure smooth operations while maintaining the brand's image.
