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- Tasks: Manage calls, visitor management, and meeting room bookings while providing admin support.
- Company: Join Campden BRI, a leader in support services for various business needs.
- Benefits: Enjoy 25 days holiday, employee discounts, and a matched pension scheme.
- Why this job: Perfect for those seeking a professional environment with a focus on work/life balance.
- Qualifications: Must have 5 GCSEs, 2 years reception experience, and strong communication skills.
- Other info: Part-time role with early finish Fridays and a subsidised onsite restaurant.
Support Services
Our support services cover all non-scientific business needs, including: IT, finance, HR, compliance, governance, legal and risk, facilities and engineering, catering, sales, marketing, and scientific affairs
Operations Department
This is a part time role- working Thursdays 8am-5.15pm and Fridays 8am- 4.30pm. Total hours 16.25.
The role is based at our office in Chipping Campden, Gloucestershire and due to our location, you will be required to have your own transport.
Position
- Deal efficiently and effectively with telephone calls to main switchboard and other reception related duties, including visitor management
- Manage effectively and efficiently central booking system for meeting rooms (including associated requirements e.g., room layout, catering, and equipment to ensure maximum usage of facilities)
- Resolving queries/problems with both internal / external clients satisfactorily
- Provide administrative support where necessary
- Coordination of Reception areas to provide a smart, efficient, and professional image to welcome visitors and promote Campden BRI services
- Ensuring effective work practices/procedures to maintain a high standard of professionalism in the Reception Areas (including first aid and emergency response)
Requirements
- Good standard of education (minimum of 5 GCSEs including English & Maths)
- Minimum of 2 years experience in a reception environment and administration
- Excellent verbal & written communication skills
- Excellent interpersonal skills with an ability to build a good rapport/relationship with clients
- Proactive can-do attitude, ability to promote Campden BRI services
- Good organisational skill with an ability to work to deadlines and under pressure, dealing with demands of multiple customers
- The ability to learn quickly and take on new tasks with the minimum of supervision
- Good team player
- Proficient in the use of Microsoft Office
Benefits
- Reward platform with employee discounts and rewards
- 25 days holiday + 8 bank holidays
- Buy and sell holiday scheme
- A generous work save pension scheme, with employee contributions matched by the company up to 10%
- Culture focus around work/life balance (early finish Fridays)
- Subsidised onsite restaurant
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Receptionist- Part Time employer: Campden BRI
Contact Detail:
Campden BRI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist- Part Time
✨Tip Number 1
Familiarise yourself with the specific duties of a receptionist, especially in a support services context. Understanding how to manage a central booking system and visitor management will give you an edge during interviews.
✨Tip Number 2
Highlight your interpersonal skills by preparing examples of how you've built rapport with clients in previous roles. This will demonstrate your ability to create a welcoming environment, which is crucial for this position.
✨Tip Number 3
Since the role requires effective communication, practice articulating your thoughts clearly. You might even consider role-playing common reception scenarios with a friend to boost your confidence.
✨Tip Number 4
Research Campden BRI and its services thoroughly. Being knowledgeable about the company will not only help you answer questions but also show your genuine interest in the role and the organisation.
We think you need these skills to ace Receptionist- Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception and administration. Emphasise your communication skills and any specific achievements that demonstrate your ability to manage a busy reception area.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and ability to build rapport with clients. Mention your familiarity with Microsoft Office and how you can contribute to maintaining a professional image at Campden BRI.
Highlight Relevant Experience: In your application, clearly outline your previous roles in reception or administrative positions. Include specific examples of how you've handled multiple tasks under pressure and resolved client queries effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a receptionist role.
How to prepare for a job interview at Campden BRI
✨Showcase Your Communication Skills
As a receptionist, excellent verbal and written communication skills are crucial. During the interview, make sure to articulate your thoughts clearly and listen actively to the questions being asked.
✨Demonstrate Your Organisational Abilities
Highlight your organisational skills by discussing how you manage multiple tasks or priorities in a busy reception environment. Be prepared to give examples of how you've successfully handled similar situations in the past.
✨Exhibit a Proactive Attitude
Employers value a proactive can-do attitude. Share instances where you took the initiative to solve problems or improve processes in your previous roles, showing that you're ready to promote the company's services.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle difficult situations, such as managing a high volume of calls or dealing with an unhappy client. Practise your responses to demonstrate your problem-solving skills and customer service focus.
