At a Glance
- Tasks: Oversee contract management and ensure compliance with KPIs for housing services.
- Company: Join a housing provider focused on delivering high-quality services to residents.
- Benefits: This is a hybrid role with travel required in the Manchester area.
- Other info: Position is interim for 3-6 months.
- Why this job: Support strategic decision-making while championing a customer-focused approach.
- Qualifications: Requires CIH level 5 or above or a relevant degree.
The predicted salary is between 38844 - 40817 £ per year.
Interim Housing Operations Manager required for 3-6 months to support the managing director with tenancy and contractor related duties within a housing provider. Requires CIH level 5 or above or a relevant degree. This is a hybrid role but would require travel on office days in and around the Manchester area.
Key responsibilities:
- Act as the primary client lead for housing services delivered through an outsourced housing company.
- Oversee contract management, ensuring compliance with agreed standards and KPIs.
- Build and maintain strong working relationships with partners, landlords and stakeholders.
- Monitor and analyse performance reports, identifying trends and driving service improvements.
- Provide assurance on housing management activities, overseeing existing housing stock and voids.
- Champion a customer-focused approach, ensuring residents receive a high-quality service.
- Support strategic decision-making through insight, reporting, and recommendations.
If you are interested, please respond with your most recent CV and we can book in a call to discuss the role and your suitability.
Interim Housing Operations Manager employer: CAMPBELL TICKELL
This housing provider is dedicated to enhancing tenant experiences through effective management. Located in Manchester, they offer a hybrid working model and value strong partnerships with stakeholders. Join a team committed to service improvement and compliance.
