At a Glance
- Tasks: Lead housing services, manage contracts, and ensure top-notch service for residents.
- Company: Dynamic housing provider focused on quality and community.
- Benefits: Hybrid role with travel, competitive pay, and professional growth opportunities.
- Other info: Join a team that values collaboration and customer satisfaction.
- Why this job: Make a real difference in housing while developing your career in a supportive environment.
- Qualifications: CIH level 5 or relevant degree required; experience in housing management preferred.
The predicted salary is between 38844 - 40817 £ per year.
Interim Housing Operations Manager required for 3-6 months to support the managing director with tenancy and contractor related duties within a housing provider. Requires CIH level 5 or above or a relevant degree. This is a hybrid role but would require travel on office days in and around the Manchester area.
Key responsibilities:
- Act as the primary client lead for housing services delivered through an outsourced housing company.
- Oversee contract management, ensuring compliance with agreed standards and KPIs.
- Build and maintain strong working relationships with partners, landlords and stakeholders.
- Monitor and analyse performance reports, identifying trends and driving service improvements.
- Provide assurance on housing management activities, overseeing existing housing stock and voids.
- Champion a customer-focused approach, ensuring residents receive a high-quality service.
- Support strategic decision-making through insight, reporting, and recommendations.
If you are interested, please respond with your most recent CV and we can book in a call to discuss the role and your suitability in more detail.
Interim Housing Operations Manager employer: Campbell Tickell Ltd
As an Interim Housing Operations Manager with us, you'll join a dynamic team dedicated to enhancing housing services in the Manchester area. We pride ourselves on fostering a collaborative work culture that values employee growth and development, offering opportunities for professional advancement while ensuring a supportive environment. With a focus on delivering high-quality services to residents, our commitment to excellence makes us an outstanding employer for those seeking meaningful and impactful work.
